- Hotel, Ryokan Reservations TOP
- Ginza・Nihonbashi・Tokyo Station Area
- The Tokyo Station Hotel
Countermeasures for COVID-19
Hand sanitizer provided
Ensure Social Distancing
Guidelines for employees
Guidelines for guests
Countermeasures for COVID-19
- Hand sanitizer provided
- Hand sanitizers are available in public areas
- High contact points (door handles, remote controls, tables, etc) in guest rooms are sanitized during room cleaning.
- High contact areas in publice spaces (elevator buttons, handrails, etc) are disinfected and maintained frequently.
- Guest rooms are ventilated before and after each guest use.
- Public areas are ventilated frequently.
- Ensure Social Distancing
- Social distancing is ensured by installing physical barriers, such as clear plastic sneeze guards.
- Social distancing is ensured by changing restaurant layout or installing partition.
- Guidelines for employees
- Our staff conduct hand washing, gargling, and face mask application.
- Our staff undergoes daily health check.
- Guidelines for guests
- Wearing a face mask, hand washing, and gargling is required.
- To ensure safety of all guests and emplyees, please kindly be advised that guests who failed temperature checks may not be allowed to enter and stay at the property.
Notice from the hotel
We would like to extend our deepest sympathies to all those affected by this new coronavirus infection and their families. We would also like to express our deep gratitude to everyone who is working hard to prevent the spread of infection, such as medical institutions. The Tokyo Station Hotel is designed so that customers can use it with peace of mind. Formed a partnership with the Japanese corporation of Ecolab, the world leader in hygiene management, and Ecolab GK, We have established a new guideline for high-level hygiene management and cleaning. For the health and safety of our customers and employees, we would like to ask for the cooperation below regarding the use of the hotel. * Click here for details on the business of each facility [Request to customers] ・Please refrain from visiting the hotel if you have a fever or feel unwell. ・When we visit the hotel, we use an AI thermography camera to measure the temperature. Guests whose temperature is above 37.5°C are not allowed to enter the hotel. ・When visiting the hotel, please wear a mask and disinfect your hands with the disinfectant installed in the building. ・If you feel unwell while using the hotel, please speak to the nearby hotel staff. ・Guests staying in the hotel are requested to fill out a physical condition check sheet upon arrival. ●Requests for reservations Guests staying outside of Japan within 14 days of arrival must contact us at least 1 day before arrival. There are some things we would like to confirm from the hotel. Phone number: 03-5220-1112 (Accommodation Department Reservation Section/10:00-18:00) [Initiatives in the whole building] ・Ecolab's TB quat (EPA registered product certified based on EPA standards of the US Environmental Protection Agency) Using the HB quat and HB quat (a product manufactured in Japan with the same prescription as the EPA registered product), strengthening disinfection and cleaning inside the building ・Strengthening ventilation in each part ・Installation of hand ethanol preparations in various places in the building ・Installation of air purifiers throughout the building ・Elevator capacity setting and thorough disinfection ・Strengthening disinfection of equipment ■ Accommodation ・Installing a splash prevention board on each counter/desk ・Thoroughly set capacity and disinfect the elevator for guest rooms ・Hotel staff washing hands, disinfecting hands, thoroughly gargle, wearing gloves Before use/after departure ・ Thoroughly wash hands, sterilize fingers, gargling, and change gloves when a room cleaner enters and leaves the room. ・At the time of cleaning, thoroughly perform cleaning including outside air ventilation from the guest room window and disinfection. ・Strengthening the sterilization of guest rooms after cleaning (using UVC handy steerizer) Upon arrival/departure ・ Thorough disinfection of equipment related to check-in ・Guide to the room according to the customer's request ・Use of cash tray for payment *Thank you for your cooperation in the above-mentioned requests to customers. During your stay ・Restricted entry by hotel staff during stay ・Various requests will be delivered in front of the guest room door ・Adjust the room entry level according to the customer's request during room service ・Suspension of in-room minibar service ・Removal of booklet in guest room ・Cleaning according to customer's request during continuous stay ■ Restaurants and shops ・Hand washing of hotel staff, hand disinfection, thorough gargling ・Continuous ventilation and regular space sterilization ・The seats at each restaurant are spaced apart ・Frequent disinfection and cleaning of equipment and handrails ・Strengthen sanitization of restaurant hall ■Wedding and Banquet ・Hand washing of hotel staff, hand disinfection, thorough gargling ・Continuous ventilation and regular space sterilization ・Install a splash prevention board at the reception ・Strengthening sterilization in the banquet hall ・Installation of induction poles to prevent congestion around the entrance/reception area [Efforts of hotel staff] ・Pre-work temperature measurement and reporting ・Hand washing, hand disinfection, and thorough gargling ・Wearing masks for all staff ・Strengthening office disinfection and cleaning, installing desk partitions ・ Implementation of staggered commuting ・Non-essential meetings, refrain from domestic and overseas business trips Tokyo Station Hotel
For Tokyo Station Hotel, this is an important moment where the past 100 years meets the future 100 years and creates a moment that is irreplaceable that may only be "now". "Tokyo Station", is a place full of gathering and division of different walks of life. Located in this memorial place is the Tokyo Station Hotel. After opening in 1915, the hotel has witnessed and persisted through many historical events, such as the great Kanto earthquake and the war. It truly has its own characteristics, reflecting both the historical events and the present. All 150 rooms are different from each other. There are also maisonette rooms available. The atmosphere that represented an attic has been reborn into a lounge that can capture the sunlight. Breakfast is served in the morning lounge, "The Atrium", on the top floor of Tokyo Station hotel. In the 100-year history building, you can enjoy the morning buffet with more than 70 kinds of food. Please visit Bar Oak at night. Each drink is specifically made for you by the bartender who hopes you will have a great time at the hotel. This place is truly where the past meets the future. The history is preserved yet we still look forward to the future.
- Rooms (-)
- Plan (-)
Accommodations that represent Japan and Japanese culture and that you need to visit in your lifetime.
Overall Rating(95 reviews)
The Tokyo Station Hotel
1 Chome-9-1 Marunouchi, Chiyoda-ku, Tōkyō-to, Japan [View map]
check-in / check-out time
15:00 / 12:00
CI/CO time may be different depending on plan.
Number of guest rooms
Blanc Rouge <Business Hours> Lunch 11:30-15:00 / Dinner 17:30-22:00 You can taste French carefully created by Masahiro Ishihara, the head chef of Tokyo Station Hotel. Experience the feelings contained in each dish, which are beautifully finished. This is a restaurant you should definitely visit on special days such as anniversaries. It will be smoother if you reserve your seat in advance. Bar Oak *Closed for the time being* <Business hours> 17:00-23:00 It is an adult space where the red bricks at the time of the station building's construction make you feel part of the history. Let yourself be immersed in the slowly flowing "time" while enjoying a cocktail created by a famous bartender. Bar & Cafe Camellia *Closed for the time being* <Business Hours> 11:30-24:00 / Lunch (weekdays) 11:30-14:00 (Saturdays, Sundays, and holidays) 11:30-15:00 / Bar time 17:00-24:00 You can enjoy the fusion of tasteful bar and a casual cafe. How about having a good time with friends or a couple with your shoulders relaxed? The Atrium *Closed for the time being* <Opening hours> Breakfast 6:30-10:30 A lounge located in the central large attic of the Tokyo Station Marunouchi Dormitory, which provides morning buffets to guests. A memorable moment in an open space that breathes history. *Saturday/holiday from 8:30 to 9:30 may have to wait due to congestion.Read moreClose
Please contact the hotels/ryokans directly for more details.Read moreClose
Other facility information
From July 1st the hotel sub entrance will be one-way Dear guests, Thankyou for using the Tokyo Station Hotel. Due to the infectious disease prevention, the hotel subentrance which connects directly to the Tokyo station Marunouchi south ticket gate will be for only exit use from July 1st. For the guests staying and guests using the facilities below, please enter from the hotel main entrance facing the Tokyo station Marunouchi station building exterior. We apologize for the inconvenience. Thank you for your understanding. Applied facilities Guest staying 1st floor hotel lobby (lobby lounge) Basement level 1 (The Jexer Tokyo), (Spa Tokione), (Shichi Jyu Ni Kou), (Cantonese En Ken Takase), (Yakitori Seo), (Enoteca Norio)Read moreClose
For the guests whom have booked a stay If you have been outside Japan within 14 days before you stay, please make contact the day before your arrival. We have items we would like to ask. We will take your temperature at the time of entrance to the hotel. If there is a temperature of more than 37.5 degrees, or if you are not feeling well, we may refuse your entrance. Please wear a mask when you arrive and disinfect your hands with the antiseptic solution placed inside the hotel. For the guests staying, we will ask you to fill in the health check sheet upon arrival. If you are not feeling well please inquire the nearby hotel staff. For the details of the new corona virus prevention and business hours of other facilities and services of our hotel, please confirm the official homepage . Depending on the condition, the operating contents may change suddenly and may cause inconveniences. Thankyou for your understanding. The actions of preventing the new corona virus https://www.tokyostationhotel.jp/information/engagement202006/ The content and business hours of the facility https://www.tokyostationhotel.jp/information/businesshours202006/Read moreClose
The price of the plan fluctuates depending on the operation status of the hotel. The room rate will be the rate at the time of booking. A deposit may be collected upon arrival. Tokyo accommodation tax will be charged separately. Please contact the hotel directly if you are planning to arrive after this time. If you do not contact us, we may cancel it. Up to 1 child under 12 years stays free of charge when using existing bed. (2 adults when using 1 adult + 1 child) Please let us know at the time of booking if you are planning a wedding party such as a wedding, reception, or after-party other than that held at the hotel.Read moreClose
- Bath tax
- Children allowed
- Room service
- Transportation service
- Parking area
- Hot spring
- Fresh hot spring
- Room with outdoor spa
- Public spa
- Private spa
- Indoor pool
- Outdoor pool
- Esthe/Spa facility
- Fitness facility
- Barrier free
- 5 min walk from station
- Pets allowed
- Breakfast in room
- Dinner in room
- Open air bath
- Night view
- Ocean view
The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.
Access by public transportation.
[For those arriving by train] JR "Tokyo Station" south exit directly JR "Tokyo Station" Shinkansen central transit exit (Roughly 1 minute walk) Tokyo metro extension "Tokyo Station" (Roughly 1 minute walk) [From airport]
Monorail, JR (Hamamatsucho station) (Roughly 30 minutes) Narita express (Roughly 60 minutes)
1 Chome-9-1 Marunouchi, Chiyoda-ku, Tōkyō-to, Japan
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Contact the Relux concierge
Relux concierges will help you with anything you need.Feel free to contact us.