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富士屋ホテル Fujiya Hotel

Resort Go To トラベル対象
Fujiya Hotel / Kanagawa Hakone 58

Countermeasures for COVID-19

  • Hand sanitizer provided
    Hand sanitizer provided
  • Disinfection
    Disinfection
  • Ventilation
    Ventilation
  • Ensure Social Distancing
    Ensure Social Distancing
  • Guidelines for employees
    Guidelines for employees
  • Guidelines for guests
    Guidelines for guests

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Overview

Grand open on July 15th, 2020
We will be reborn as the new Fujiya hotel.

As the pioneer of a resort hotel, Fujiya hotel was born at Hakone, Miyanoshita in 1878. Fujiya hotel which continued for more than 140 years watching the history of Meiji, Taisho, Showa, and Heisei, will be reborn anew with the classical atmosphere maintained.

There are 4 buildings for accommodation.
It has been registered as a tangible cultural asset. There is the main building, the comfy lodge, and the Flower Palace which holds a classical atmosphere of the Meiji and the beginning of the Showa era. And there is the Forest Wing which stands on a high hill of the site looking down on the old building. The Miyanoshita natural hot spring is drawn in the bathroom in all of the rooms and you may enjoy hot spring in your room.

Moreover, a spa is newly built in the Forest Wing for this renewal.
You may enjoy the famous Miyanoshita onsen which was chosen as one of the seven hot springs of Hakone viewing the grand scenery of Hakone somma.

For dinner, you may choose from a French cuisine which the recipe has been handed down from generation to generation,  a Japanese cuisine where you may enjoy in the genuine Japanese architecture which was built as the Miyanoshita Imperial villa and Western cuisine at the newly built restaurant Cascade.

We will be waiting for our visit in the summer of 2020.      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

Accommodations that represent their respective local regions and that are worth visiting despite the distance.

Overall Rating(3 reviews)

4.0/5

5

33%

4

33%

3

33%

2

-%

1

-%

 

Rooms4.7/5

Bath5.0/5

Breakfast3.7/5

Dinner4.0/5

Services4.0/5

Other Facilities4.0/5

Mr./Ms. T.S(68)

Total points

Stayed in

Room type

2020-08-15

Comfy Lodge Historic Twin

サービスについて、良い人と悪い人の差が著しいのに驚きました。今年採用されたような若い方が一生懸命に頑張っておられる姿は感動するほどなのに、ベテランの方で(自分でも分からないのか)質問されるのを明らかに嫌がっておられたり、自分の担当でないとい... Read more サービスについて、良い人と悪い人の差が著しいのに驚きました。今年採用されたような若い方が一生懸命に頑張っておられる姿は感動するほどなのに、ベテランの方で(自分でも分からないのか)質問されるのを明らかに嫌がっておられたり、自分の担当でないという態度があからさまな方がおられたのが残念でした。私の勘違いかもしれませんが、元々宮ノ下の富士屋ホテルに長く勤務されていて、歴史も含めて詳しい方と、グループ会社から今回の開業に合わせて来られた方との差ではないかとも思われます。ホテルの総合力でサービスアップを図って下さい。

I was surprised to find that there is a significant difference between good and bad people regarding service. Although the young people who were hired this year are trying hard, I am touched, but the veteran clearly dislikes being asked questions (I do not know even myself), my own charge It was regrettable that some people were not so explicit. It may be my misunderstanding, but I think that it may be the difference between those who have been working at Fujiya Hotel in Miyanoshita for a long time and who are familiar with history, and those who came from a group company to open this time. Will be opened. Please try to improve the service with the comprehensive strength of the hotel.

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Mr./Ms. K.S(56)

Total points

Stayed in

Room type

2020-08-14

Comfy Lodge Historic Deluxe Twin

妻と2人で利用させていてだきました。 とても良かったです。 また是非とも利用させて頂きたいと思います。

I used it with my wife and two people. It was very good. I would also like to use it by all means.

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Mr./Ms. N.G(37)

Total points

Stayed in

Room type

2020-08-08

Forest Wing Hollywood Twin Forest Side

新しくなって綺麗なホテルで快適に過ごせました。 接客は良く行き届いており素晴らしいと感じました。 食事はクラシカルな洋食で多くの品は丁寧な仕事がされていましたが、味は昔のホテルの洋食を食べているようで現代に沿った味付けでなく物足りなく感... Read more 新しくなって綺麗なホテルで快適に過ごせました。 接客は良く行き届いており素晴らしいと感じました。 食事はクラシカルな洋食で多くの品は丁寧な仕事がされていましたが、味は昔のホテルの洋食を食べているようで現代に沿った味付けでなく物足りなく感じました。正直今ひとつと思います。伝統の名前で値段だけ高いように感じたのは残念です。 風呂、プールは清潔で楽しく過ごせました。 夕食の会計ミスが二つあったことと、宿泊証明書の申し出がなかったことが残念でした。飲み物メニューのアランミリアは赤か白かの記載が有れば良いと感じました。

We were able to spend a comfortable time in a new and beautiful hotel. The customer service was very good and I felt wonderful. The food was classical Western food and many items were carefully worked, but the taste seemed to be eating Western food from the old hotel, and I felt that it was not seasoning according to the present age and was unsatisfactory. To be honest, I don't think so much. It's a shame that the traditional names seemed expensive. The bath and pool were clean and I enjoyed it. It was regrettable that there were two accounting mistakes for dinner and that no accommodation certificate was offered. I felt it would be good if Alan Milia in the drink menu had a description of red or white.

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Facility・services

Property

Fujiya Hotel

Address

359 Miyanoshita, Hakonemachi, Ashigarashimogun, Kanagawa [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS/UC/DC

Number of guest rooms

120 room(s)

Restaurant

There are 3 restaurants

Main dining room The Fujiya (French cuisine)
Western breakfast 7:30~10:00(L.O.9:30) 
Lunch11:30~15:30(L.O. 14:00) 
Dinner17:30~22:00 (L.O. 20:00 / under the reservation system) 
(seats 121/no private room/dress code: smart casual)

Restaurant Cascade (Western cuisine)
Lunch11:30~15:00(L.O. 14:00 )
Dinner17:30~21:30(L.O. 20:00)
(seats 92/no private room)

Kikkaso (Japanese cuisine)
Breakfast7:30~10:00(L.O. 9:30)
Lunch11:30~15:30 (L.O. 14:00) 
Dinner17:30~22:00 (L.O. 20:00 / under the reservation system )
(seats 64/there are private rooms/dress code: smart casual)
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Bath

Spa opening hours 15:00~24:00 / 5:00~10:00

A spa is newly built on the top floor of Forest Wing and you may view the whole hotel.
From the bath tub you may view the grand scenery of Hakone somma and you may enjoy the famous hot spring Miyanoshita onsen which was chosen as one of the seven hot springs of Hakone, feeing the seasonal nature.
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Other facility information

Bar Victoria
Opening hours17:00~24:00 (L.O. drink 23:30 / food 22:00)

Lounge
Opening hours9:00~21:30(L.O. 21:00)

Exclusive lounge for the guests staing
It is an exclusive lounge for the guests staying. You may enjoy drinks as well as use the library and meeting space

Bakery & Sweets Picot
Opening hours8:30~18:00

Relaxation Zen
Opening hours15:00~24:00(23:00 last reception)

Inside pool and gym Mermaid
Opening hours7:00~21:00free

Outside pool (limited for the summer)
Opening hours9:00~17:00free

Hotel Museum
Opening hours7:00~21:00entry free
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Information

Common room equipment
Air conditioner/Heating/Humidity air purifier/Toilet/Bath/Shower/TV/Telephone/Internet connection (Wired LAN/Wi-Fi )/Refrigerator/Coffee machine/Dryer/Safe box

About new type coronavirus infectious disease prevention measures
The hotel has established guidelines for preventive measures against new coronavirus infectious diseases, and will work to ensure that our customers can use them with peace of mind.
We apologize for the inconvenience, and we appreciate your understanding and cooperation.

(Main efforts)
1) Thorough alcohol disinfection in areas where customers often touch.
2) A disinfectant solution is installed in common areas such as the lobby and restaurants and guest rooms.
3) Thorough ventilation by opening windows when cleaning guest rooms and increasing the number of ventilations in common areas.
4) Wear masks and gloves when serving customers, and use face shields as needed.
5) A splash prevention partition is installed at the face-to-face customer counter.
6) In restaurants and lounges, seats are arranged to keep the distance between customers as much as possible.
7) Guidance to rooms will be provided upon request in order to reduce contact time with customers.
8) We restrict the entry of staff during the stay, and we will respond to the requests of guests who stay for consecutive nights.
9) Request the cooperation of the number of people when using the elevator/hot bath facility/sauna room.
10) For banquets and weddings, we propose a layout that secures the space between customers as much as possible.

(Request to customers)
1) Please use alcohol disinfection, wear a mask, and cooperate with social distance in the hall.
2) When making a reservation or checking in, we may check your travel history and health status.
3) If you have a fever or feel unwell, please tell a nearby staff member.

(Efforts for employees)
1) Thoroughly wash your hands, gargle, and disinfect your fingers with alcohol.
2) Thorough physical condition management by keeping a record of body temperature when going to work.
3) If you have a fever or feel unwell, do not go to work and make sure to wait at home.
4) Unnecessary urgent business trips and attendance at meetings/events where a large number of unspecified people gather.
5) Regular disinfection and thorough ventilation of the backyard space used by employees.
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Notice

In addition to the displayed fee, a bath tax (150 yen per person) will be charged.

<Child fees>
When booking for 1 adult and 1 child, 1 child will be charged the same price as an adult.

Due to the system, it is possible to reserve one room for one adult and multiple children, but if a reservation occurs, the hotel will notify you of the price change.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

By train
Get off at Miyanoshita, Hakone Tozan railway 7 minutes walk


By bus
The Hakone Tozan bus or Izu Hakone bus, get off at Hotel-mae bus stop a minute walk

359 Miyanoshita, Hakonemachi, Ashigarashimogun, Kanagawa

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