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Resort Go To トラベル対象
  • Kanagawa > Hakone

Countermeasures for COVID-19

  • Hand sanitizer provided
    Hand sanitizer provided
  • Disinfection
  • Ventilation
  • Ensure Social Distancing
    Ensure Social Distancing
  • Guidelines for employees
    Guidelines for employees
  • Guidelines for guests
    Guidelines for guests

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HOTEL INDIGO HAKONE GORA is a boutique hotel located on the Hayakawa River known as the beautiful SAKURA cherry blossoms.

You can feel the fusion of traditional Hakone culture and contemporary design.
Enjoy the private hot spring bath in the rooms, delicious dishes made with the wood-fire oven under the concept of "Fire", and the public bath with digital art wearing a swimsuit.
We offer unique experiences of Hakone.      
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  • Rooms (-)
  • Plan (-)


Relux grade

Accommodations that represent their respective local regions and that are worth visiting despite the distance.

Overall Rating(12 reviews)


















Other Facilities4.6/5

Mr./Ms. N.K(62)

Total points

Stayed in

Room type


Deluxe King, Hill-Side

コロナ感染防止の為外出が制限される中、しばらくぶりにゆっくりできました。 近隣にお店がないなかで、予約する時に朝食付きプランしかなかったので、1泊2食付きプランがあるといいなと思います。 また、朝食や夕食時のレストランでのお料理がボリュ... Read more コロナ感染防止の為外出が制限される中、しばらくぶりにゆっくりできました。 近隣にお店がないなかで、予約する時に朝食付きプランしかなかったので、1泊2食付きプランがあるといいなと思います。 また、朝食や夕食時のレストランでのお料理がボリュームあり過ぎて、美味しいだけに、年配者には残してしまうのに罪悪感があり、きつかったです。 少なめにして、追加料金で更に追加できるようにしていただけると、少しは料金がリーズナブルになるのではありませんか。 帰りのタクシーで、料金が高いという方が多いという話を聞きましたので、参考にしていただければ幸いです。 また、お邪魔したいと思います。

I was able to relax for the first time in a while while going out was restricted to prevent corona infection. Since there are no shops in the neighborhood, I only had a plan with breakfast when I made a reservation, so I think it would be nice to have a plan with half board for one night. Also, the food at the restaurant at breakfast and dinner was too voluminous, and because it was delicious, it was guilty for the elderly to leave it, and it was tough. If you make it smaller and allow more to be added at an additional charge, the price will be a little more reasonable. I heard that there are many people who say that the fare is high on the return taxi, so I would appreciate it if you could refer to it. Also, I would like to bother you.

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Mr./Ms. N.K(60)

Total points

Stayed in

Room type


Deluxe Twin, Hill-Side


I was satisfied with a very good hotel. I would like to use it again. The staff are also kind. I was happy.

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Mr./Ms. S.S(55)

Total points

Stayed in

Room type


Deluxe Twin, Hill-Side

リワーズメンバーのため、ホテルインディゴの日本上陸をとても楽しみにしていました。 宿泊してサービス、食事、お風呂など予想以上の宿泊となりました。ラグジュアリーホテルということで、お部屋の細かい部分にほどこされているデザインに感心しました。... Read more リワーズメンバーのため、ホテルインディゴの日本上陸をとても楽しみにしていました。 宿泊してサービス、食事、お風呂など予想以上の宿泊となりました。ラグジュアリーホテルということで、お部屋の細かい部分にほどこされているデザインに感心しました。スタッフも外国の方が多くいましたがとても教育されていて、サービスも満足のいくものでした。 素敵なホテルでまったりと過ごすことができました。

As a Rewards member, I was really looking forward to the arrival of Hotel Indigo in Japan. Overnight, the service, meals, bath, etc. were better than expected. As a luxury hotel, I was impressed with the design that was given to the details of the room. The staff were mostly foreign, but they were very well educated and the service was satisfactory. I was able to spend a relaxing time at a nice hotel.

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924-1 Kiga, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card


Number of guest rooms

98 room(s)


All-day dining with a concept of "Fire" which indicates active volcanos and energy.
Enjoy our delicious dishes with seasonal local ingredients as well as the panel art, live kitchen, and wood-fire oven.
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Enjoy our relaxing spa with a mixed hot spring bath and swimming pool.
Please bring a swimsuit with you.
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Other facility information

Please contact the hotels/ryokans directly for more details.
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Introduced at IHG in 2015, the IHG Way of Clean Program, which includes procedures and best practices for the new coronavirus, has been deployed at IHG hotels worldwide since July 1, 2020. We will introduce a clean promise to further strengthen hygiene standards.
We continue to place the highest priority on the safety of our customers and employees. We will take the following safety and health measures to ensure that our customers can come to us with peace of mind while complying with laws and regulations.

Initiatives inside the facility
 In addition to cleaning the normal hall, employees regularly carry out alcoholic disinfection (handrails at common areas, doorknobs, toilets, around the lobby, etc.)
 Installation of alcohol disinfection pumps in common areas (lobby front, restaurant, toilet, etc.)
 Disinfection for each use of card keys and pens
 Secure social distance
 Disinfection for each use of each restaurant menu, QR code support for menu
 Reducing the number of tables in restaurants and limiting the number of reservations at the same time to avoid congestion in the store

 All employees wear masks
 Regular hand washing and alcohol disinfection of all employees
Initiatives at Infinity Pool
 Implementation of the new IHG Way of Clean, including pre-business deep cleaning
 Strengthen the cleaning checklist and regularly disinfect and clean all high contact points
 Maximum number of people who can access the locker room (dressing room) at the same time
 Allocation of lockers to maintain social distance
 To limit congestion, we will refuse guests when the maximum number of people in the pool is reached, or wait until there is available space
 Disinfection for each sunbed
 Alcoholic disinfectants are installed at multiple places such as pool entrances and lockers
Request to customers
Please cooperate in wearing masks, disinfecting alcohol, and securing a social distance when visiting the museum.
In order to ensure the safety and health of all our guests, please refrain from visiting the hotel if you have a fever, cough, suffocation or malaise.
Please understand that we may not be able to enter the restaurant if you are experiencing signs of coughing or fever at the restaurant.
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Please contact the hotels/ryokans directly for more details.
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  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.


Access by public transportation.

From the west exit of Odawara Station, take the Hotel Indigo Hakone Gora shuttle bus to the hotel directly.

* To prevent the spread of new coronavirus infection, the shuttle service will be suspended from April 13, 2020, for the time being.

Shuttle bus timetable

About 20 minutes by taxi from Hakone Yumoto Station on the Odakyu Line

924-1 Kiga, Hakone-machi, Ashigarashimo-gun, Kanagawa Prefecture

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