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「四季の湯座敷」 武蔵野別館 Musashino Bekkan

casual Ryokan/Inn Go To トラベル対象
Musashino Bekkan / Kanagawa Hakone 3

Countermeasures for COVID-19

  • Hand sanitizer provided
    Hand sanitizer provided
  • Disinfection
    Disinfection
  • Ventilation
    Ventilation
  • Ensure Social Distancing
    Ensure Social Distancing
  • Guidelines for employees
    Guidelines for employees
  • Guidelines for guests
    Guidelines for guests

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Overview

9917 square meter luxurious hot spring, "Shiki-no-Yuzashiki" situated in The Jakotsu-keikoku Valley, west of Miyanoshita, Hakone.

The hotel has three different private baths, where you can enjoy free-flowing hot spring waters conducted from our own source, and each bath comes with a different taste.

With a subtle lingering incense smell, summer kimono made of Kasuri fabrics, and walking in traditional white socks on the tatami corridor, it is a hideaway hotel that retains traditional Japanese atmosphere.      
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Rooms・Plans

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  • Plan (-)

Review

Relux grade

casual

Accommodations that have achieved high customer satisfaction and that can be enjoyed casually.

Overall Rating(15 reviews)

4.5/5

5

67%

4

20%

3

13%

2

-%

1

-%

 

Rooms4.1/5

Bath4.5/5

Breakfast4.6/5

Dinner4.7/5

Services4.6/5

Other Facilities4.1/5

Mr./Ms. T.A(58)

Total points

Stayed in

Room type

2020-09-03

Japanese room

部屋がかび臭く、帰宅後アレルギー体質の為、1日鼻水が止まらず大変でした。 部屋にお風呂があるのは良かったのですが、もう少し大きいお風呂を想像しておりましたので、残念でした。 料理は、大変おいしく頂きました。 接客も大変良くしていた... Read more 部屋がかび臭く、帰宅後アレルギー体質の為、1日鼻水が止まらず大変でした。 部屋にお風呂があるのは良かったのですが、もう少し大きいお風呂を想像しておりましたので、残念でした。 料理は、大変おいしく頂きました。 接客も大変良くしていただきました。

The room was musty and I had allergies after returning home, so I had a runny nose for a day. It was nice to have a bath in the room, but I was disappointed because I imagined a bigger bath. The food was very delicious. The customer service was also very good.

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Private(Private)

Total points

Stayed in

Room type

2020-07-18

"Zabo"

先月滞在させていただきました。御礼のご連絡が遅れ申し訳ございません。 その節は大変お世話になりました。 外国人の彼が母国へ帰国する前に、日本の旅館を見てほしいと思い、こちらの選ばせていただきました。 予約時から帰りの際まで何度もご迷惑... Read more 先月滞在させていただきました。御礼のご連絡が遅れ申し訳ございません。 その節は大変お世話になりました。 外国人の彼が母国へ帰国する前に、日本の旅館を見てほしいと思い、こちらの選ばせていただきました。 予約時から帰りの際まで何度もご迷惑をおかけしておりましたが、都度素敵なおもてなしを受け、感動の連続でした。 海の幸に力を入れたお食事を提供していらっしゃるのにも関わらず、大変失礼ながら彼が魚介を好まないことを伝えると、お肉への変更をおすすめいただいたり、 たった二人の荷物をお運びいただくためにお車を出していただいたり、お迎えにも柔軟にご対応いただきました。 宿への到着の際は皆さま総出でお出迎えいただき、こんな時期なので仲居さんとはあまりたくさん会話はできなかったものの、丁寧な所作、お気遣いに感激いたしました。 また、帰りには部屋に忘れ物をしてしまいましたところ、即座にお電話いただき、わざわざバス停までお届けに来ていただきました。 もちろんお食事やお風呂、宿の雰囲気は素晴らしいものでしたが、それ以上に、スタッフの方々お一人お一人がマニュアルに沿ってではなく臨機応変に、宿泊者にとって一番良い体験がなにかを考え行動されていることに深く感銘を受けました。 彼も非常に感激しており、もっと早く来ればよかったと悔やんでいたくらいです。宿泊中は終始母国の家族にテレビ電話で旅館のすばらしさを語っていました。 これまでおとずれた旅館の中で一番あたたかく血の通ったサービスを受けることができ、一生の思い出になりました。 本当にありがとうございました。

I stayed last month. We are sorry for the delay in contacting you. Thank you very much for that passage. Before he returned to his home country as a foreigner, he wanted me to see a Japanese inn, so I chose this one. We were inconvenienced many times from the time of reservation to the time of our return, but we were impressed by the wonderful hospitality each time. Despite the fact that he is offering a meal that focuses on seafood, he is very rude but if he tells him that he does not like seafood, he recommends changing to meat, We were able to leave the car so that only two people could carry the luggage, and we were flexible in picking up. When we arrived at the inn, we were all greeted by all of us, and we couldn't talk much with Mr. Nakai at this time, but we were impressed by the polite behavior and consideration. On the way back, I left something in my room, so I called immediately and came to deliver it to the bus stop. Of course, the atmosphere of the meal, bath, and inn was wonderful, but more than that, each of the staff members flexibly, not according to the manual, thinking about what the best experience for the guests is. I was deeply impressed with what I was doing. He was also very impressed and even regretted that he should have come earlier. During the stay, I talked to my family in my home country about the beauty of the inn by videophone. I was able to receive the warmest and most bloody service of all the ryokan I have visited so far, and it was a lifetime memory. I'm really thankful to you.

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Mr./Ms. Y.S(63)

Total points

Stayed in

Room type

2020-07-25

"Zabo" twin room

館内ロビーではスズムシに出迎えられ、 雨が止んだ後はヒグラシの合奏で 心を癒され 旅館のスタッフ皆さまには優しく対応頂いて とても癒されました。  料理も優しい味でとても美味しく頂きました。 担当頂いた仲居さんには丁寧かつきめ細やかに対... Read more 館内ロビーではスズムシに出迎えられ、 雨が止んだ後はヒグラシの合奏で 心を癒され 旅館のスタッフ皆さまには優しく対応頂いて とても癒されました。  料理も優しい味でとても美味しく頂きました。 担当頂いた仲居さんには丁寧かつきめ細やかに対応頂き、楽しく食事を頂くことが出来ました。 次は気温の低い時期にゆっくりと温泉に浸かりたいと思います。 一つビックリしたのは、部屋にムカデが出現した事です。山の中なので仕方ないかなとは思います。 良い思い出が出来ました。 ありがとうございます。

In the lobby of the hotel, we were greeted by sushi, and after the rain stopped, our hearts were healed by the ensemble of Higurashi. The food was gentle and delicious. Mr. Nakai, who was in charge, handled politely and carefully, and I was able to enjoy the meal. Next, I would like to slowly soak in the hot spring when the temperature is low. One thing that surprised me was that centipedes appeared in the room. I think it can't be helped because it's in the mountains. I made good memories. Thank you very much.

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Facility・services

Property

Musashino Bekkan

Address

425-1 Miyanoshita, Hakone, Ashigarashimo District, Kanagawa Pref. [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS/銀聯/SAISON/UFJ/UC

Number of guest rooms

20 room(s)

Restaurant

There is no restaurant here.
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Bath

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Other facility information

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Information

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Notice

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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

JR Tokyo St. (45 minutes by shinkansen) - JR Odawara St. - Miyanoshita St. (40 minutes on Hakone Tozan Railway)
JR Shinjuku St. (80 minutes on Romancecar, Odakyu Electric Railway) - Hakoneyumoto St. - Miyanoshita St. (20 minutes on Hakone Tozan Railway)

425-1 Miyanoshita, Hakone, Ashigarashimo District, Kanagawa Pref.

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