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箱根 ゆとわ Hakone Yutowa

Hakone Yutowa / Kanagawa Hakone 19


Hakone Yutowa is here to help you connect with one of the most important people in your life - you. Enjoy an escape from the mundane and let yourself resynchronize with time.

We're just a 5 minute walk from Gora Station, on the Hakone Tozan Railway. Make yourself at home with 2 distinct lounges, hot spring, and relaxing open space to spare.      
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  • Rooms (-)
  • Plan (-)


Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(24 reviews)


















Other Facilities4.3/5

Mr./Ms. R.S(34)

Total points

Stayed in

Room type


Standard Twin

夕飯では、妻が妊娠中であることから生物を違う食材に変更をお願いし、承諾を得ておりましたが、実際刺身が出てきました。こちらから再度その旨をお伝えして替えていただきましたが、連携がとれてないのかなと思いました。 朝食ではいろいろなものが空っぽ... Read more 夕飯では、妻が妊娠中であることから生物を違う食材に変更をお願いし、承諾を得ておりましたが、実際刺身が出てきました。こちらから再度その旨をお伝えして替えていただきましたが、連携がとれてないのかなと思いました。 朝食ではいろいろなものが空っぽで、全然食べられませんでした。混むことが想定できているなら、お金をとっている以上、それなりの対応を取るべきです。列もグチャグチャで新しく食材が来ると、そこへ皆群がり、何か学生の合宿所みたいな雰囲気でした。混んでいることを理由にするのは間違っています。ホテルの方も順次準備していますとおっしゃっていましたが、結局全然出てきませんでした。 お部屋や施設がよかっただけに残念です。 申し上げた問題点が改善されるならまた行きたいと思いました。

At dinner, since my wife was pregnant, I asked him to change the creatures to different ingredients and obtained his consent, but the sashimi actually came out. I told you that again from here and changed it, but I thought that cooperation could not be taken. At breakfast, everything was empty and I couldn't eat it at all. If you can expect it to be crowded, you should take reasonable measures as long as you are taking the money. When the new ingredients arrived in a row, everyone gathered there and it looked like a camp for students. It is wrong to be crowded. You said that the hotel was preparing one by one, but did not come out at all. I am sorry just because the rooms and facilities were good. I would like to go again if the problems I mentioned were improved.

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Mr./Ms. A.K(50)

Total points

Stayed in

Room type


Standard Twin

娘と二人で一泊させて頂きました。快適に過ごすことができました。ありがとうございます。車を持っていないので駅から近いのは大変ありがたいです。娘が食べ物の好き嫌いが多いのでブッフェが好評でした。ただ朝食のパンの温めがトースター1台なのが不便でし... Read more 娘と二人で一泊させて頂きました。快適に過ごすことができました。ありがとうございます。車を持っていないので駅から近いのは大変ありがたいです。娘が食べ物の好き嫌いが多いのでブッフェが好評でした。ただ朝食のパンの温めがトースター1台なのが不便でした。待ち時間が不明で結局温めずに食べました。あと部屋に大きめの鏡があるといいなーと思いました。

I stayed overnight with my daughter. I was able to spend comfortably. Thank you very much. I am very grateful to be near the station because I do not have a car. The buffet was popular because my daughter likes and dislikes food. But it was inconvenient that the warm bread for breakfast was one toaster. I waited for a long time and ate without warming. I also wished there was a large mirror in the room.

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Mr./Ms. M.N(24)

Total points

Stayed in

Room type


Standard Twin

館内はとても綺麗で広くて落ち着けました。サイトでみた通り、足湯や暖炉があるナカニワもイメージ通りで雰囲気が大好きですぐに気に入りました。また、館内で飲み物のサービスがあるのがとっても良かったです!ひとつだけ気になったのは、貸切風呂が45分と... Read more 館内はとても綺麗で広くて落ち着けました。サイトでみた通り、足湯や暖炉があるナカニワもイメージ通りで雰囲気が大好きですぐに気に入りました。また、館内で飲み物のサービスがあるのがとっても良かったです!ひとつだけ気になったのは、貸切風呂が45分という所です。少しバタバタしたので、もう少しゆっくりできたらもっと嬉しいです。 受付の方も、作業してる方もみなさんとても柔らかい雰囲気で丁寧にお仕事をされていて、こちらもとても心地良かったです。朝食のご担当者さんは忙しそうでしたが、笑顔と挨拶がとても素敵でした。 また近いうちに宿泊しに来ます!ありがとうございました!

The hall was very clean and spacious and calm. As I saw on the site, Nakaniwa with a footbath and a fireplace loved the atmosphere and I liked it immediately. In addition, it was very good that there was drink service in hall! The only thing I was worried about is that the private bath is 45 minutes. I was a little fatter, so I would be happy if I could do it a little more slowly. The receptionists and those working were all working very carefully in a very soft atmosphere, and this was also very pleasant. The person in charge of breakfast seemed busy, but the smile and greetings were very nice. I will come to stay again soon! Thank you very much!

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Hakone Yutowa


1300-27 Gora, Hakone, Ashigarashimo-gun, Kanagawa [View map]

check-in / check-out time

15:00 / 10:00

CI/CO time may be different depending on plan.

Credit card


Number of guest rooms

72 room(s)


Business hours Morning 7:00-9:00 (final entry 8:30) Night 17:30-21:00 (final entry 19:30)
Breakfast is a Japanese and Western buffet, and some dinners are buffet style Japanese food.

Meals can be added until 17:00 on the day. (Available to guests only)

Regarding Allergies 
Our hotel has buffet style meals and therefore we cannot guarantee that there will be no cross contamination and so cannot answer requests regarding allergens. We do display signs with the seven major allergens identified at the buffet but we ask that you eat after using your own judgement regarding the foods.
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Public bath
Hours of Use: 15: 00-24: 00 6: 00-9: 00
The men's public baths uses seasonal hot spring waters, and the women's public baths can be used to produce light using micro bubble baths.

Private bath
Hours of Use: 15: 00-24: 00 6: 00-9: 00
We have two separate private baths.
Please contact the front desk for reservations.
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Other facility information

Regarding Movement in the Hotel 
As our hotel is built on a slope, you will be required to walk up and down stairs to move around the facility. We ask for your understanding.

Hotel area
East Wing (restaurant, front desk, library lounge, guest rooms)

corridor A (20 stairs) B (40 stairs)

West Wing (public bath, spa lounge, guest rooms, massage) 

No indoor corridor (road access)

Condominium Wing 
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Regarding Sofa Beds 
If three or more guests are staying, you may use extra beds or sofa beds, but we will ask that guests make up the sofa beds themselves. We ask for your understanding and cooperation.
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For guests coming by car:

Depending on the conditions of the day, the hotel may direct you to a parking lot about 150 meters away on public roads (Yutawa private parking lot). (Valley service is not available)

Please be aware that you will need to walk on public roads after parking.
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  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.


Access by public transportation.

From Shinjuku Station, get off at Hakone Yumoto Station by Odakyu Romance Car.

From Hakone Yumoto Station, get off at Gora Station by Hakone Tozan Railway, about 5 minutes on foot.

1300-27 Gora, Hakone, Ashigarashimo-gun, Kanagawa

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Contact the Relux concierge

Relux concierges will help you with anything you need.Feel free to contact us.

In response to the outbreak of Novel Coronavirus(COVID-19), business hours of our customer suppourt will be changed as below.
■Business hours:10:00~18:00
In addition, Relux online concierge service will be closed temporarily.
We deeply apologize for the inconvenience this may cause, and thank you for your understanding.

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