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箱根 ゆとわ Hakone Yutowa

Resort
Hakone Yutowa / Kanagawa Hakone 19

Countermeasures for COVID-19

  • Hand sanitizer provided
    Hand sanitizer provided
  • Disinfection
    Disinfection
  • Ventilation
    Ventilation
  • Ensure Social Distancing
    Ensure Social Distancing
  • Guidelines for employees
    Guidelines for employees
  • Guidelines for guests
    Guidelines for guests

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Overview

Hakone Yutowa is here to help you connect with one of the most important people in your life - you. Enjoy an escape from the mundane and let yourself resynchronize with time.

We're just a 5 minute walk from Gora Station, on the Hakone Tozan Railway. Make yourself at home with 2 distinct lounges, hot spring, and relaxing open space to spare.      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(26 reviews)

4.1/5

5

38%

4

35%

3

23%

2

4%

1

-%

 

Rooms4.2/5

Bath3.4/5

Breakfast3.7/5

Dinner3.9/5

Services4.1/5

Other Facilities4.3/5

Mr./Ms. S.F(26)

Total points

Stayed in

Room type

2020-07-13

Standard Twin

スタンダードツインで宿泊させて頂きました。 お部屋も共有スペースも広く、全体的に清潔感があり、気持ちよく過ごせました。困った事は気をつけないと迷うくらいです。食事は今はビュッフェは縮小しており、セットメニューとオーダーでしたが、前菜がとて... Read more スタンダードツインで宿泊させて頂きました。 お部屋も共有スペースも広く、全体的に清潔感があり、気持ちよく過ごせました。困った事は気をつけないと迷うくらいです。食事は今はビュッフェは縮小しており、セットメニューとオーダーでしたが、前菜がとても綺麗で美味しく、丁寧に作られている印象でした。係の方もこまめに声をかけてくださったので、楽しい食事ができました。お風呂は清掃が行き届いているなと感じましたし、貸切風呂も広々使え、今のこんな時期ですが、安心してゆったり過ごすことができました。また伺いたいと思います。

We stayed in a standard twin room. The room and shared space are large, and there is a cleanliness overall, so it was a pleasant time. I'm at a loss about what I'm having trouble with unless I'm careful. As for the food, the buffet is shrinking now, and although it was a set menu and orders, the appetizers were very beautiful and delicious, and the impression was that they were carefully prepared. The staff members also called out to me, so I had a good meal. I felt that the baths were not well cleaned, and the private baths could be used extensively, so at this time of the year, I was able to spend time comfortably and comfortably. I would like to ask again.

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Mr./Ms. K.S(Private)

Total points

Stayed in

Room type

2020-07-05

Standard Twin

施設内どこもとても綺麗でした。 接客も丁寧で、気持ちよく過ごせました。

Everywhere in the facility was very beautiful. The customer service was also polite and I was able to spend it comfortably.

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Mr./Ms. R.S(34)

Total points

Stayed in

Room type

2020-03-20

Standard Twin

夕飯では、妻が妊娠中であることから生物を違う食材に変更をお願いし、承諾を得ておりましたが、実際刺身が出てきました。こちらから再度その旨をお伝えして替えていただきましたが、連携がとれてないのかなと思いました。 朝食ではいろいろなものが空っぽ... Read more 夕飯では、妻が妊娠中であることから生物を違う食材に変更をお願いし、承諾を得ておりましたが、実際刺身が出てきました。こちらから再度その旨をお伝えして替えていただきましたが、連携がとれてないのかなと思いました。 朝食ではいろいろなものが空っぽで、全然食べられませんでした。混むことが想定できているなら、お金をとっている以上、それなりの対応を取るべきです。列もグチャグチャで新しく食材が来ると、そこへ皆群がり、何か学生の合宿所みたいな雰囲気でした。混んでいることを理由にするのは間違っています。ホテルの方も順次準備していますとおっしゃっていましたが、結局全然出てきませんでした。 お部屋や施設がよかっただけに残念です。 申し上げた問題点が改善されるならまた行きたいと思いました。

At dinner, since my wife was pregnant, I asked him to change the creatures to different ingredients and obtained his consent, but the sashimi actually came out. I told you that again from here and changed it, but I thought that cooperation could not be taken. At breakfast, everything was empty and I couldn't eat it at all. If you can expect it to be crowded, you should take reasonable measures as long as you are taking the money. When the new ingredients arrived in a row, everyone gathered there and it looked like a camp for students. It is wrong to be crowded. You said that the hotel was preparing one by one, but did not come out at all. I am sorry just because the rooms and facilities were good. I would like to go again if the problems I mentioned were improved.

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Facility・services

Property

Hakone Yutowa

Address

1300-27 Gora, Hakone, Ashigarashimo-gun, Kanagawa [View map]

check-in / check-out time

15:00 / 10:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS/銀聯/UFJ

Number of guest rooms

72 room(s)

Restaurant

Business hours Morning 7:00-9:00 (final entry 8:30) Night 17:30-21:00 (final entry 19:30)
Breakfast is a Japanese and Western buffet, and some dinners are buffet style Japanese food.

Meals can be added until 17:00 on the day. (Available to guests only)

Regarding Allergies 
Our hotel has buffet style meals and therefore we cannot guarantee that there will be no cross contamination and so cannot answer requests regarding allergens. We do display signs with the seven major allergens identified at the buffet but we ask that you eat after using your own judgement regarding the foods.
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Bath

Public bath
Hours of Use: 15: 00-24: 00 6: 00-9: 00
The men's public baths uses seasonal hot spring waters, and the women's public baths can be used to produce light using micro bubble baths.

Private bath
Hours of Use: 15: 00-24: 00 6: 00-9: 00
We have two separate private baths.
Please contact the front desk for reservations.
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Other facility information

Regarding Movement in the Hotel 
As our hotel is built on a slope, you will be required to walk up and down stairs to move around the facility. We ask for your understanding.

Hotel area
East Wing (restaurant, front desk, library lounge, guest rooms)

corridor A (20 stairs) B (40 stairs)

West Wing (public bath, spa lounge, guest rooms, massage) 

No indoor corridor (road access)

Condominium Wing 
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Information

Regarding Sofa Beds 
If three or more guests are staying, you may use extra beds or sofa beds, but we will ask that guests make up the sofa beds themselves. We ask for your understanding and cooperation.
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Notice

For guests coming by car:

Depending on the conditions of the day, the hotel may direct you to a parking lot about 150 meters away on public roads (Yutawa private parking lot). (Valley service is not available)

Please be aware that you will need to walk on public roads after parking.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

From Shinjuku Station, get off at Hakone Yumoto Station by Odakyu Romance Car.

From Hakone Yumoto Station, get off at Gora Station by Hakone Tozan Railway, about 5 minutes on foot.

1300-27 Gora, Hakone, Ashigarashimo-gun, Kanagawa

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