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箱根エレカーサ ホテル&スパ Hakone Elecasa Hotel & Spa

Resort Go To トラベル対象
Hakone Elecasa Hotel & Spa / Kanagawa Hakone 59

Countermeasures for COVID-19

  • Hand sanitizer provided
    Hand sanitizer provided
  • Disinfection
    Disinfection
  • Ventilation
    Ventilation
  • Ensure Social Distancing
    Ensure Social Distancing
  • Guidelines for employees
    Guidelines for employees
  • Guidelines for guests
    Guidelines for guests

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Overview

About hotel sales and new coronavirus infectious disease (COVID-19) measures:
(Renewed June 22, 2020)

Thank you for using the Hakone Electasa Hotel & Spa and your stay.

Although the declaration of emergency has been lifted, we will continue to implement the following measures to ensure that everyone can stay with peace of mind.

*About measures
1. Temperature measurement and alcohol disinfection before the staff starts work
2. Abolition of thinning out the number of restaurant tables and facing seating
3. Installation of alcohol disinfectant
4. Rental of alcoholic disinfectant and hypochlorous oxygen water
5. Ventilation of lobby, restaurant and bar corners
6. The self-restraint of bar business (period to be determined)
*We wear a mask when we serve customers.


Our restaurant is in a perfect location overlooking the mountains of Hakone, so we have arranged it so that all our customers can enjoy the food in one direction. On weekdays, the number of rooms available for sale is limited so that the tablespace is adequate.


* Alcohol disinfectant installed at the entrance of the bath
Men's and women's baths open from 15:00 to 10:00 the next morning
2 private half baths

1.KAMIYAMA 15:00~24:00 Reservation required (only for Standard/Stylish room guests)
Next morning 6am-10pm (open to the public)

2.HAKONEYAMA from 15:00 to 24:00
Next morning 6am-10pm (open to the public)

We are sorry that we cannot provide sufficient facilities by continuing to implement infection prevention measures.

Given the current situation, we will continue to make it possible for everyone to use the service with a sense of security.

Thank you for your patience.      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(10 reviews)

4.1/5

5

50%

4

20%

3

20%

2

10%

1

-%

 

Rooms4.4/5

Bath4.0/5

Breakfast4.4/5

Dinner4.7/5

Services4.2/5

Other Facilities4.1/5

Mr./Ms. N.O(50)

Total points

Stayed in

Room type

2020-07-05

Superior Room

食事は思っていた以上に美味しく、量も多く良かったです。日本食やメインなどを選べたらもっと良いです。 大浴場は狭すぎるので行かなくてもいいかなといった感じです。 特に気になったのが食事が一斉にスタートで18時スタートで、遅い時間に来た... Read more 食事は思っていた以上に美味しく、量も多く良かったです。日本食やメインなどを選べたらもっと良いです。 大浴場は狭すぎるので行かなくてもいいかなといった感じです。 特に気になったのが食事が一斉にスタートで18時スタートで、遅い時間に来たい人はかなり不便だと思いました。 2部制にしたらもっと良いのでは… 部屋は値段の割に狭いです。 接客態度も人によってムラがあります。 総合的にまた来たい気持ちにはなりません。

The food was delicious and more than I expected, and the food was good. It would be better if you could choose Japanese food or main dishes. The large public bath is so small that I don't have to go there. I was especially interested in the meals that started all at once, starting at 18:00, which I found to be quite inconvenient for those who want to come later. It would be better if we had a two-part system... The room is small for the price. The customer service attitude varies from person to person. I don't feel like coming back overall.

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Mr./Ms. K.W(61)

Total points

Stayed in

Room type

2020-05-02

Moderate Room

素晴らしいロケーション、設備にもかかわらず、宿に求めた「癒し」が果たされなかった点が残念でなりません… 以下に要約します。 ①日没迫るオレンジ色に染まった雄大な箱根内輪山の山々をバックに、ディナーをゆっくり楽しむ時に辺り構わず大声で会話す... Read more 素晴らしいロケーション、設備にもかかわらず、宿に求めた「癒し」が果たされなかった点が残念でなりません… 以下に要約します。 ①日没迫るオレンジ色に染まった雄大な箱根内輪山の山々をバックに、ディナーをゆっくり楽しむ時に辺り構わず大声で会話するカップルと隣席。 ⬇️ 本来ならばやんわりと即刻注意すべきスタッフ、笑いながら会話に加わる場面あり。 ②上記のカップル、部屋に戻ってもテラスに設置されている半露天風呂で大騒ぎ。 運悪く隣の部屋に滞在したが為、何と、真夜中の2時過ぎまで半露天風呂を舞台に大騒ぎ。 部屋の構造上、大声でのやり取りが筒抜け状態。 ⬇️ よっぽど、フロントに連絡して注意してもらおうかと思いましたが、ディナー時に大声出すカップルに注意するどころか、笑って会話に参加するスタッフの姿を思い出し諦めて我慢することに。 せっかくの設備、ロケーションを備えていながら、宿泊者が求める最低限の「癒し」を宿側が全くと云っていいほど、理解してもらえないのが残念でした…

It is regrettable that the "healing" that I asked for at the inn was not fulfilled despite the great location and facilities ... It is summarized below. (1) With the magnificent Hakone Inner Mountains dyed in orange near the sunset, in the background, you can sit down next to Ba couple, who speaks loudly regardless of whether you are enjoying a dinner. ⬇️ Under normal circumstances, there are occasions when staff members need to be careful immediately and join the conversation while laughing. ② Even if you return to the above couple, you can make a fuss at the open-air bath installed on the terrace even if you return to your room. Unfortunately I stayed in the next room, so I made a fuss about the semi-open-air bath until midnight until 2pm. Due to the structure of the room, loud conversations are missing. ⬇️ On the other hand, I thought that I should contact the front desk and ask them to pay attention, but instead of paying attention to the ba couple who shouts at dinner, I decided to give up by giving up laughing and remembering the staff members participating in the conversation. It was a pity that the inn side didn't understand the minimum "healing" required by the guests, even though it had all the facilities and location.

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Mr./Ms. M.I(47)

Total points

Stayed in

Room type

2020-03-20

Superior Room

急遽決めた宿でしたが、とても良かったです。 お部屋は、シティーホテル並の広さかと思いますが、充分寛げました。 お部屋の露天風呂は、半露店という事でしたが、とても開放感があり、良いお風呂でした。 ただガラスの扉は閉められますが、夏場は虫... Read more 急遽決めた宿でしたが、とても良かったです。 お部屋は、シティーホテル並の広さかと思いますが、充分寛げました。 お部屋の露天風呂は、半露店という事でしたが、とても開放感があり、良いお風呂でした。 ただガラスの扉は閉められますが、夏場は虫や蚊が入って来そうですし、冬は寒すぎるかもと思うと、今くらいの時期がベストかもしれませんね(笑) お料理は、とても満足出来ました。 品数も沢山で、量の調節もしてくださり、美味しいものばかりでした。 また、是非リピートしたいと思います。

It was an inn we decided in a hurry, but it was very good. We thought that room was as large as a city hotel, but we were relaxed enough. The open-air bath in the room was a semi-open-air stall, but it had a very open feeling and was a good bath. Just the glass door is closed, but insects and mosquitoes are likely to come in in the summer, and if it is too cold in the winter, it may be best this time (laugh) The food was very satisfying. There were a lot of items, and the amount was adjusted, and they were all delicious. In addition, I want to repeat by all means.

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Facility・services

Property

Hakone Elecasa Hotel & Spa

Address

1362-16 Miyagino, Hakonemachi, Ashigarashimogun, Kanagawa [View map]

check-in / check-out time

15:00 / 10:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/銀聯/DC

Number of guest rooms

14 room(s)

Restaurant

The restaurant of great scenery which uses local food is popular and there are even people whom stay just for the meals. You may view the mountains of Hakone. It is used as the reception hall for weddings therefore you may spend a liberating time. You may enjoy the different atmosphere during the night where you may view the night scene and at breakfast where you may view the trees listening to the birds sing.
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Bath

About the bathhouse:
Men/Women's Bath
Men's/women's bath business hours from 15:00 to 10:00 the next morning
Private bus
2 private half-open-air baths
1.KAMIYAMA 15:00~24:00 Reservation required (Standard/Stylish room guests only)
Next morning 6am-10pm (free open)
2.HAKONEYAMA from 15:00 to 24:00
Next morning 6am-10pm (free open)

You can fully enjoy the 100% free-flowing hot springs (one male bath/one female bath south side window glass, indoor bath), and two private baths with rain showers and sleeping baths. The windows can be fully opened and can be used as a semi-open-air bath. The wooden deck terrace is fully equipped with chairs and tables. The natural hot spring ingredient metasilicic acid, which has a high moisturizing effect, is about 4 times the usual amount.
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Other facility information

Relaxation&spa
There are various menus such as message and beauty care which use aroma oil, performed at 2 exclusive private rooms. Therapy will be preformed with professional knowledge and technique related to beauty care, relaxation and detox.
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Information

Please contact the hotels/ryokans directly for more details.
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Notice

Guests whom are under 13 years of age may not use. (excepts for weddings)
Barrier free is not supported. (there is no elevator)
There are no convenience stores not restaurants at walking distance.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

By train
*Tokyo->(Shinkansen)->Odawara->(Odakyu)->Hakone Yumoto->(Hakone Tozan)->Gora station
*Shinjuku->(Odakyu)->Hakone Yumoto->(Hakone Tozan)->Gora station
*Osaka, Nagoya->(Shinkansen)->Odawara->(Odakyu)->Hakone Yumoto->(Hakone Tozan)->Gora station

There is free shuttle service from Gora station (needs reservation)

1362-16 Miyagino, Hakonemachi, Ashigarashimogun, Kanagawa

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