宇都宮グランドホテル Utsunomiya Grand Hotel

City-centered Hotel

Tochigi > Utsunomiya

Utsunomiya Grand Hotel / Tochigi Utsunomiya・Sakura 15

Overview

Utsunomiya Grand Hotel is an oasis approx.an hour from Tokyo station.
You may spend a relaxing time away from the ordinary.

The guestrooms are of a refreshing Japanese taste with the base of bright wood grain.
Enjoy the view of the Japanese garden which changes its expression seasonally from the windows of the room.
Time will flow slowly where you will forget that it is located in the city area.

For meals, enjoy a Chinese cuisine or French cuisine at the main dining.
The genuine Japanese style restaurant in the inner courtyard is of a fully reservation system.
You may savor the beauty of Japan including the scenery.

Rooms・Plans

Rooms (-)
Plan (-)

Review

Relux grade

Accommodations that have achieved high customer satisfaction and that can be enjoyed casually.

Overall Rating(3 reviews)

67%

33%

Rooms4.3/5

Bath3.3/5

Breakfast3.0/5

Dinner4.0/5

Services4.0/5

Other Facilities4.0/5

Mr./Ms. M.H(48)

Total points

Stayed in

Room type

：

Rooms5/5

Bath3/5

Breakfast3/5

Dinner-

Services5/5

Other Facilities5/5

2019-01-12

Standard Twin

　急遽、２日連続で宿泊させていただき、ありがとうございました。荷物を部屋まで運んで下さり、大変助かりました。　ただ１つ、対応と説明不足だと感じたことがあります。　①何度か朝食付で宿泊していますが、同じ休日なのにバイキングだったり... Read more 　急遽、２日連続で宿泊させていただき、ありがとうございました。荷物を部屋まで運んで下さり、大変助かりました。　ただ１つ、対応と説明不足だと感じたことがあります。　①何度か朝食付で宿泊していますが、同じ休日なのにバイキングだったりワンプレートだったりまちまちなのは、混乱を招きます。　②洋食でエッグ○○を選びました。その時、パン皿とバターナイフ・バターとジャムが入れてあるお皿が出てきました。１／７朝食時は「パンを下さい」と申したら、すぐ持ってきて下さったのに対し、１／１３朝食時は「えっ」と顔をされ、「ある程度召し上がってからにして下さい」と言われました。パン皿とバターナイフ・バターとジャムが入れてあるお皿が出てくるとパンが後から来る物と思ってしまい、お客様を勘違いさせてしまいます。フロントまたは、朝食時に「洋食でエッグ○○を選んだ際は、パンが出ません」と説明するかパン皿とバターナイフ・バターとジャムが入れてあるお皿が出さない等にしてお客様を勘違いさせ内容にした方が良いと思います。　朝食については、ここのホテルでは不満です。それ以外は、快適に過ごすことが出来ました。

Thank you very much for letting us stay for two consecutive days. It was very helpful to carry the baggage to the room. There is one thing that I felt correspondence and insufficient explanation. ① I have stayed several times with breakfast, but it is confusing that it is a viking or a one plate though it is the same holiday. ② Egg ○ ○ was chosen for Western food. At that time, a dish with pan dish, butter knife butter and jam came out. 1/7 When I told that "Please give me some bread" at breakfast, I brought it right away, whereas at 1/13 breakfast we said "eh" and said "Please eat to a certain extent" I was told. When a plate with a pan dish and butter knife butter and jam comes out, it is thought that bread comes from behind, which makes us misunderstand. At the front desk or at breakfast, "When you choose egg ○ ○ at a Western-style meal, bread will not go out" Explain that you do not put out a dish with a pan dish and butter knife butter and jam, I think that it is better to misunderstand and make it content. Regarding breakfast, I am not satisfied with the hotel here. Other than that, I was able to spend comfortably.

Read in English Original Text

Mr./Ms. H.K(28)

Total points

Stayed in

Room type

：

Rooms5/5

Bath4/5

Breakfast-

Dinner4/5

Services4/5

Other Facilities4/5

2018-12-23

Deluxe Twin Room

リニューアルされていて、とても過ごしやすいお部屋でした。宇都宮で宿泊は初めてでしたが、自分たちでリラックスするにはとてもいいホテルでした！お庭も綺麗で、とてもよかったです。素敵なクリスマスを過ごせました。またよろしくお願いい... Read more リニューアルされていて、とても過ごしやすいお部屋でした。宇都宮で宿泊は初めてでしたが、自分たちでリラックスするにはとてもいいホテルでした！お庭も綺麗で、とてもよかったです。素敵なクリスマスを過ごせました。またよろしくお願いいたします。

It was a room that was renewed and was very comfortable. Although it was my first stay in Utsunomiya, it was a very nice hotel to relax on our own! The garden was also beautiful and it was very nice. I had a wonderful Christmas. Also, thank you.

Read in English Original Text

Mr./Ms. T.O(Private)

Total points

Stayed in

Room type

：

Rooms3/5

Bath3/5

Breakfast-

Dinner-

Services3/5

Other Facilities3/5

2019-01-02

Standard Twin

粉のお茶と紅茶にはがっかりしました。お部屋の値段から考えると、コ―ヒーのドリップパックがあってもいいのではないでしょうか。朝方まで、男性客が大騒ぎしていて、うるさかったです。こちらは、新年でしたし仕方ないかともおもいますが。

I was disappointed with powder tea and black tea. Considering from the price of the room, maybe there is a coffee's drip pack. Until the morning, male customers were making a big noise and it was noisy. This place was a New Year and I think that it can not be helped.

Read in English Original Text

Facility・services

: Property

Utsunomiya Grand Hotel

: Address

142 Nishiharacho, Utsunomiya city, Tochigi　[View map]

: check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

: Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS/銀聯/DC

: Number of guest rooms

55 room(s)

Restaurant

The "Grand Dining" is on the 1st floor.
You may use for lunch and dinner as a restaurant of Chinese cuisine (holidays are Mondays and Tuesdays every week) and French cuisine (holidays are Wednesdays and Thursdays every week). Please be aware of the business days for there will be holidays according to the day.
Not only are there spaces to stay but there is a space where you may use for wedding ceremonies and various usages are supported.
We will be waiting for you.

Bath

Please contact the hotels/ryokans directly for more details.

Other facility information

"Grand Terrace" will be open from 9:00am to 21:00pm at the lobby on the 1st floor.
You may use for meetings, afternoon teatime and for a cup of coffee in the morning.
Please spend a relaxing time viewing the garden we are proud of.
Moreover, souvenirs are sold here as well.
We will be waiting for you.

Information

Please make contact if you have children staying with you.
We will explain the fees for facility usage, accommodation and meals.

Notice

The pick up time of the free shuttle service of the Utsunomiya station east exit are determined.
It will be of 3 services of 15:20 Utsunomiya station east exit  16:20 Utsunomiya station east exit 17:20 Utsunomiya station east exit.
Moreover, reservation is needed therefore please make contact by 17:00 the day before.
The time bound for the Utsunomiya station west exit departing from the hotel are as follows.
It will be of 3 services of 8:50 departure from hotel  9:50 departure from hotel  10:50 departure from hotel.
Moreover, reservation is needed therefore please make contact by 17:00 the day before.

Features

Bath tax
Children allowed
Room service
Transportation service
Parking area
Hot spring
Fresh hot spring
Room with outdoor spa
Public spa
Private spa
Indoor pool
Outdoor pool
Esthe/Spa facility
Fitness facility
Barrier free
5 min walk from station
Pets allowed
Breakfast in room
Dinner in room
Open air bath
Night view
Ocean view
Cottage
Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

By Shinkansen or conventional railroad line from Tokyo, Sendai direction
Departure from bus stop No.11, 12 of the route bus from JR Utsunomiya station west exit
Ride bound for Esojima, (Nishikawata Higashi), Ishibashi station, Ishibashi Koko Ishibashi station, Suzumenomiya Rikujojieitai
Get off at Fudomae bus stop, 8 minutes walk

Approx.10 minutes by use of taxi from JR Utsunomiya station or Tobu Utsunomiya station

142 Nishiharacho, Utsunomiya city, Tochigi

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