Countermeasures for COVID-19
Hand sanitizer provided
Ensure Social Distancing
Guidelines for employees
Guidelines for guests
Countermeasures for COVID-19
- Hand sanitizer provided
- Hand sanitizers are available in public areas
- High contact points (door handles, remote controls, tables, etc) in guest rooms are sanitized during room cleaning.
- High contact areas in publice spaces (elevator buttons, handrails, etc) are disinfected and maintained frequently.
- Public areas are ventilated frequently.
- Ensure Social Distancing
- Social distancing is ensured by installing physical barriers, such as clear plastic sneeze guards.
- Social distancing is ensured by changing restaurant layout or installing partition.
- Buffect style service is replaced by set menu at dining areas.
- Guidelines for employees
- Our staff conduct hand washing, gargling, and face mask application.
- Our staff undergoes daily health check.
- Guidelines for guests
- Wearing a face mask, hand washing, and gargling is required.
- To ensure safety of all guests and emplyees, please kindly be advised that guests who failed temperature checks may not be allowed to enter and stay at the property.
- Occupancy is modified to avoid high contact and remain social distancing.
Notice from the hotel
[Safety and security of Prince Hotel] At Prince Hotel, we offer our customers a comfortable and safe stay, We will formulate and introduce a new sanitary and disinfection standard, “Prince Safety Commitment”. We are looking forward to creating a safe and clean environment and preparing for a comfortable time for our customers.
Hakone Sengokuhara Prince Hotel is a hotel located in the great nature. Outside the window of the guestroom, beautiful scenery of nature that changes every season will stretch out in front of you. Give in your whole body to this space that will make you forget about daily life. A French Main Dining Room and Buffet Restaurant will be prepared for your meals. The buffet restaurant is open as a cafe during the afternoon, and as a bar at night. If you would like to relax and remove the fatigue of your vacation, make your way to the Onsen, the specialty of Hakone. From the outdoor spa, you will be able to enjoy the view of Mt. Hakone Experience some luxurious time where you can relax and forget about daily life at this hotel. --- Notice from the facility: At Prince Hotel, we have established and introduced a new Prince Safety Commitment, which is a new sanitary/disinfection standard so that our customers can stay comfortably in a safe and clean space. Strengthening employee hygiene Thoroughly perform temperature measurement, hand washing/gargling, and disinfection before work, and wear a mask I will guide you. We will distribute portable antiseptic solutions to all employees and strengthen education on hygiene management to protect the health of each employee and strive to provide hospitality to customers. Customer health confirmation Please fill out the self-check sheet at check-in. When you enter the restaurant, please cooperate with the customers in disinfecting your hands and measuring the temperature. Promotion of cleaning/disinfection We will thoroughly disinfect areas that are frequently touched by an unspecified number of people, such as restaurants and guest room equipment. Introduction of Safety Seal A safety seal will be placed on the thoroughly cleaned and disinfected doors of the guest room to indicate that no one has entered the room after cleaning/disinfection. Thorough measures to prevent splashes Installation of splash prevention screen Acrylic screens will be installed in areas such as the front desk and restaurant cashiers that come into contact with customers. Secure social distance We will keep at least 1 meter between restaurant tables.
- Rooms (-)
- Plan (-)
Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.
Overall Rating(28 reviews)
Hakone Sengokuhara Prince Hotel
1246 Sengokuhara, Hakone, Ashigaramo, Kanagawa [View map]
check-in / check-out time
15:00 / 11:00
CI/CO time may be different depending on plan.
Number of guest rooms
Grill "Buffet" Easily accessible restaurant. Please enjoy your meal along with the view of Mt. Hakone outside the window. The restaurant is open as a cafe during the afternoon and as a bar at night. Breakfast: 7:00-10:00 (L.O. 9:30) *Open from 7:30 during winter season Dinner: 17:30-20:30 (L.O. 20:00) Location: Lobby Building 3F Plat-du-Jour "Main Dining" Please enjoy the full courses that bring out the traits of the ingredients, in the very calm and relaxing restaurant. There is an exclusive wine cellar with carefully picked out wine. Dinner: 17:30-20:30 (L.O. 20:00) Holiday: No holiday *Monday and Tuesday will be closed during the period: 8/1/2018 - 13/3/2018 Dress Code: Smart Casual (ex. Please avoid sandals, tank tops, ripped jeans, yukatas and slippers etc.)Read moreClose
Onsen ～Outdoor Spa～ Outdoor spa with a very open feeling, with a view of the nature of Hakone along with Mt. Hakone. ～Onsen Information～ Quality: Simple Onsen Effects: Arthritis, Muscle Pain, Fatigue recovery Onsen Type: Onsen (Public Bath) Outdoor Spa (Natural Onsen) View: Mountains ～Open Hours～ 14:00-24:00/5:00-10:30 (During 24:00-5:00/10:30-14:00 the Onsen will be closed for housekeeping) ～Onsen Usage～ We do not allow people with tattoos. If we happen to find out anyone with a tattoo in the Onsen, we will ask you to leave the Onsen. Please be aware of this *We do not allow the use of Onsens by guests who wear diapers.Read moreClose
Other facility information
～Facilities～ Restaurant, Tea Lounge, Banquet Hall Smoking Room, Shop, Vending Machines Tennis Court, Shuttle Bus Service, Laundry Massage Service, Morning Call, Baggage DeliveryRead moreClose
～About the Shuttle Bus～ There is a shuttle bus available for hotel guests for free (Reservation Required: Departure 14:00) from Odawara West Exit to Sengokuhara Prince Hotel. Please make a reservation by the day before your stay. As there are limited seats, we may not be able to accept your resrvation ～Shuttle Bus Service from and to the bus stop～ If you are boarding the local buses, please get off at "Sengokuhara Kogen" If you can let the hotel know about your arrival, we can pick you up at the bus stop ～No Smoking in all guestrooms～ Please do not smoke in the balcony of all guestrooms as well. Please smoke in the designated areas. If we find out that you were smoking in the guestroom, you will be fined for the cleaning fee and other fees that will be required.Read moreClose
Bathing tax will be charged in addition (150 yen per person) Depending on your accommodation plan, check-in and check-out may differ Cancellation Fee is as the following: On the day: 80% Day Before: 20% Depending on your accommodation plan, the cancellation fees may differ For no-show, you will be charged the following No contact/No show: 100% *There may be different cancellation policies applied to the accommodation plans Deposit: Upon arrival, we will ask for a deposit or a copy of your credit card.Read moreClose
- Bath tax
- Children allowed
- Room service
- Transportation service
- Parking area
- Hot spring
- Fresh hot spring
- Room with outdoor spa
- Public spa
- Private spa
- Indoor pool
- Outdoor pool
- Esthe/Spa facility
- Fitness facility
- Barrier free
- 5 min walk from station
- Pets allowed
- Breakfast in room
- Dinner in room
- Open air bath
- Night view
- Ocean view
The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.
Access by public transportation.
(Train) 40 mins by taxi (Approx. 7500 yen) or 50 mins by Hakone Tozan Bus (Get off at "Sengokuhara Kogen" Bus Stop), from Tokaido SHinkansen Odawara Station. 30 mins by taxi (Approx. 6000 yen) or 35 mins by Hakone Tozan Bus (Get off at "Sengokhara Kogen" Bus Stop), from Odakyu Romance Car Hakone Yumoto Station (By Bus) Approx. 2 hours from Shinjuku West Exit by Odakyu Hakone Expressway Bus. Please get off at "Sengokuhara Kogen" (1900 yen) Approx. 2 hours and 25 mins from Haneda Airport Terminal 2 by Odakyu Haneda Expressway Bus. Please get off at "Sengokhara Kogen" (2160 yen) Approx. 2 hours from Yokohama Station East Exit Sogo B1 Bus Terminal via Odakyu Hakone Haneda Expressway Bus. Please get off at "Sengokuhara Kogen". (1850 yen) *There are shuttle bus services from "Sengokuhara Kogen" Bus Stop. (Please call the hotel after arriving at "Sengokuhara Kogen". If you would like to be sent to the bus stop, please stop by at the reception) (Hotel Shuttle Bus Service (Prior reservation required) Odawara Station West Exit ～ Hotel Departure: 14:00 Please make a reservation by 15:00 the day before. Hotel ～ Odawara Station West Exit Departure: 11:30 You may make a reservation of the bus upon the reservation of your stay. Or stop by at the reception at least 30 minutes before departure.
1246 Sengokuhara, Hakone, Ashigaramo, Kanagawa
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