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箱根料理宿 弓庵 Hakone Cuisine Inn Kyuan

Ryokan/Inn Go To トラベル対象
Hakone Cuisine Inn Kyuan / Kanagawa Hakone 80

Countermeasures for COVID-19

  • Hand sanitizer provided
    Hand sanitizer provided
  • Disinfection
    Disinfection
  • Ventilation
    Ventilation
  • Ensure Social Distancing
    Ensure Social Distancing
  • Guidelines for employees
    Guidelines for employees
  • Guidelines for guests
    Guidelines for guests

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Overview

Truly relax at Hakone Cuisine Inn Kyuan, in the atmosphere of peace and healing, enveloped by the magnificent view of the Hakone mountains.

The 10 small rooms are like hideaways where in each room is a semi open air bath of free flowing hot spring, enabling you to enjoy a bath looking at the grand mountains of Hakone.

The highlight is the cuisine that stimulate your senses, which matches perfectly with the name of this inn.

Enjoy and savor the taste of the food of the season's color.
Wake up with the inn's breakfast which takes great pride in its quality.
A refreshing start of Hakone begins here.      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(38 reviews)

4.3/5

5

63%

4

18%

3

8%

2

11%

1

-%

 

Rooms4.4/5

Bath4.7/5

Breakfast4.7/5

Dinner4.6/5

Services4.4/5

Other Facilities4.1/5

Mr./Ms. Y.T(27)

Total points

Stayed in

Room type

2020-10-22

Hotel's Choice!

以前夫と2人で宿泊し、とてもよかったので母と子供を連れての再訪でした。 本来、別料金である部屋食にしていただきありがとうございました。 少々気になる点があったのでお伝えします。 ①部屋の清掃について コロナウイルスが心配な中、より念... Read more 以前夫と2人で宿泊し、とてもよかったので母と子供を連れての再訪でした。 本来、別料金である部屋食にしていただきありがとうございました。 少々気になる点があったのでお伝えします。 ①部屋の清掃について コロナウイルスが心配な中、より念入りな清掃を期待していました。そんななか、冷蔵庫の中に茶色い液体がこぼれたままになっていたり、マッサージチェアがベタつくなど、そもそも全く掃除をしていないのでは?と心配になるほど不衛生でした。 ②子供用の備品について これは要望ですが、乳児の施設利用料を請求するなら、少なくともベビーチェアなどの備品やベビーソープなどのアメニティは用意して頂きたいです。特に、ベビーチェアが無いと離乳食を食べさせるのに非常に苦労しますし、大人が食事をする際にも、ずっと抱っこする必要があるなどくつろげませんでした。 子供用にバスタオルの1枚もなく、4000円は一体何に対する対価なのか、疑問が残りました。 食事は美味しかったですが、以前の方が品数・質が良かったような気がしました。(こちらは私の期待が大きすぎただけかもしれません…) 上記、改善されればまた伺いたいです。ご検討よろしくお願い致します。

I stayed with my husband before and it was so good that I revisited with my mother and children. Thank you for choosing the room meal, which is an extra charge. I would like to tell you that there was something I was worried about. ① About cleaning the room While I was worried about the coronavirus, I expected more careful cleaning. Under such circumstances, the brown liquid is still spilling in the refrigerator, the massage chair is sticky, and so on, isn't it cleaning at all in the first place? It was unsanitary enough to worry. (2) Equipment for children This is a request, but if you charge a facility usage fee for babies, we would like you to prepare at least equipment such as baby chairs and amenities such as baby soap. In particular, without a baby chair, it was very difficult to feed baby food, and even when adults were eating, I couldn't relax because I had to hold it all the time. There was no bath towel for children, and I was wondering what the price of 4000 yen was for. The food was delicious, but I felt that the number and quality of the food was better than before. (This may just be my expectation too high ...) I would like to ask again if the above is improved. Thank you for your consideration.

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Mr./Ms. T.O(Private)

Total points

Stayed in

Room type

2020-11-01

Sengoku

窓からの眺めがよかっただけに、ブラインドが戻らなかったのは残念です。 夕食は、おいしかったのですが、何か驚きがあるともっと良かったです。

It's a pity that the blinds didn't come back because the view from the window was good. The supper was delicious, but it would have been better if there were any surprises.

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Mr./Ms. H.I(Private)

Total points

Stayed in

Room type

2020-07-11

Oowaku

皆さん親切で気持ちよく接して頂いたのですが、全体として料金と内容は見合っていないかな?という印象が残りました。 セミダブルのベッドが2つという記載だったと思いますがほぼシングルのサイズだったと思います。家族四人だったため、苦肉の策で横向に... Read more 皆さん親切で気持ちよく接して頂いたのですが、全体として料金と内容は見合っていないかな?という印象が残りました。 セミダブルのベッドが2つという記載だったと思いますがほぼシングルのサイズだったと思います。家族四人だったため、苦肉の策で横向に寝て、親はほぼ寝れませんでした。また、この部屋にしてしまった自分たちが悪いのですが、ベッドが2段階で段差がついていたので小さい子供が落ちて頭を打たないか滞在中ずっとヒヤヒヤすることになりました。予約の際に小さい子がいると気づいたら一報あれば良かったのにと思いました(他の宿だとそういう事教えてくれます)。 お料理は美味しかったのですが、値段から行くと通常のお宿より2品くらい?少ない印象です。子供のお食事を頼みましたが、なぜか毎回白ご飯を持ってくるのを忘れられるというのも?という感じでした。内容はお伝えしていた通り煮魚などにしてくださって、冷凍食品の揚げ物的なものではなかったのでありがたかったです。 お部屋についても、お風呂がお部屋についているのが楽しみだったのですが、あれを源泉掛け流し?というのでしょうか?止めてあるので毎度入る前に入れて温めるのですが、あれでは朝は冷え切っていますし、お湯も汚れたまま?な感じがして、変なシステムだなと思いました。 あとお部屋がすごく埃っぽくてくしゃみと涙で大変でした。コーヒーメーカーの横にもしっかりホコリが溜まっていました。戸棚の中が変な臭いで、中のものを取る間は息を止めるほどでした。 そして最後はチェックアウトの際にクレジットカードの機会が壊れていた(設定が飛んでいた?)事だと思うのですが、停電が夜中にあったことは朝わかるわけですから、朝一に作動をチェックしておけばいいのではと思いました。しっかり30分?くらい待ちましたが、総括すると、いっぱいいっぱいでやられてるのかな?との印象。サービス業のプロとしての意識なのか技量なのかわかりませんが、値段に比して足りないように感じました。

Everyone kindly and kindly welcomed me, but I wonder if the price and content do not match as a whole. I got the impression that. I think it was described as having two semi-double beds, but I think it was almost a single size. Since I had a family of four, I couldn't sleep at all because my parents slept sideways. Also, it is bad for ourselves to make this room, but since the bed had two steps, there was a small child falling down and I was sick all the time while staying. When I made a reservation, I realized that I had a small child, and I wish I had given it to me (I will tell you that at other inns). The food was delicious, but if you go from the price, it's about two dishes more than a normal inn? I have a few impressions. I asked my child to eat, but why can I forget to bring white rice every time? It was that kind of feeling. I was grateful that the contents were boiled fish, etc. as I was told, and they were not fried foods like frozen foods. As for the room, I was looking forward to having a bath in the room, but is that flowing from the source? Is that right? Since it is stopped, I put it in every time to warm it up, but it is cold in the morning and the hot water remains dirty? I felt that it was a strange system. Also, the room was very dusty and I had a hard time with sneezing and tears. Dust was firmly collected next to the coffee maker. There was a strange smell inside the cabinet, and I could hold my breath while I took the inside. And at the end, I think that the credit card opportunity was broken at the time of check-out (setting was flying?), but I can tell that the power outage was in the morning, so I checked the operation in the morning I thought I should keep it. 30 minutes firmly? I waited for a while, but in summary, is it full of things? Impression that. I don't know if I'm a professional in the service industry or my skill, but I felt it wasn't enough compared to the price.

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Facility・services

Property

Hakone Cuisine Inn Kyuan

Address

1297-238 Ninotaira Hakonemachi Ashigarashimogun, Kanagawa  [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS/銀聯/SAISON/UFJ/UC/DC

Number of guest rooms

10 room(s)

Restaurant

"To serve the greatest hospitality through a cuisine which colors the time of the guest"is Cuisine Inn Kyuan's philosophy.
Please enjoy the traditional Japanese food which the season's color may be savored cared to the details which changes every month, and also taste the Kyuan's breakfast good and healthy for the body.
The meals will be served breakfast and dinner at the room for those who are staying at the annex, and those whom are staying at the main building will be served at a private room breakfast and dinner.
If you have concerns of allergy ingredients, please inquire.
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Bath

Different types of semi open air baths with free flowing hot spring are installed in each of the 10 rooms. Please enjoy a peaceful relaxing time.
Hot spring quality:Simple hot spring
Weak alkaline hypotonic high spring
Efficacy of hot springs: neuralgia, muscle pain, arthralgia, frozen shoulder, motor paralysis, joint stiffness, burning, sprains, chronic gastrointestinal disease, coldness, recovery period after recovery, fatigue recovery, health promotion
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Other facility information

On October 2017, a reserving bath opened.
Please enjoy a relaxing Hinoki(a Japanese cyress) bath.
40 minutes 3240 yen ※Needs to be booked
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Information

Please contact the hotels/ryokans directly for more details.
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Notice

Please contact the hotels/ryokans directly for more details.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

From Tokyo direction
Shinjuku station⇒(Romance car or JR Tokaido Line)⇒ Hakone Yumoto station

(Hakone Tozan Railway)Hakone Yumoto station⇒ Chokoku no Mori station⇒ (shuttle service)⇒ Kyuan

(Hakone Tozan bus) Hakone Yumoto station ⇒ Kowakien bus stop ⇒ (shuttle service)⇒ Kyuan

From Nagoya direction
Nagoya station ⇒Tokaido Shinkansen ⇒Odawara station⇒Hakone Tozan Railway⇒Hakone Yumoto station
(Hakone Tozan Railway)Hakone Yumoto station⇒Chokoku no Mori station⇒(shuttle  service)⇒Kyuan
(Hakone Tozan bus)Hakone Yumoto station⇒Kowakien bus stop ⇒(shuttle service)⇒Kyuan

※Please contact 30 minutes before your arrival at the shuttle service area
※Shuttle service will be from 14:30~17:30

1297-238 Ninotaira Hakonemachi Ashigarashimogun, Kanagawa

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