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箱根料理宿 弓庵 Hakone Cuisine Inn Kyuan

Ryokan/Inn
Hakone Cuisine Inn Kyuan / Kanagawa Hakone 80

Countermeasures for COVID-19

  • Hand sanitizer provided
    Hand sanitizer provided
  • Disinfection
    Disinfection
  • Ventilation
    Ventilation
  • Ensure Social Distancing
    Ensure Social Distancing
  • Guidelines for employees
    Guidelines for employees
  • Guidelines for guests
    Guidelines for guests

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Overview

Truly relax at Hakone Cuisine Inn Kyuan, in the atmosphere of peace and healing, enveloped by the magnificent view of the Hakone mountains.

The 10 small rooms are like hideaways where in each room is a semi open air bath of free flowing hot spring, enabling you to enjoy a bath looking at the grand mountains of Hakone.

The highlight is the cuisine that stimulate your senses, which matches perfectly with the name of this inn.

Enjoy and savor the taste of the food of the season's color.
Wake up with the inn's breakfast which takes great pride in its quality.
A refreshing start of Hakone begins here.      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(34 reviews)

4.4/5

5

68%

4

18%

3

6%

2

9%

1

-%

 

Rooms4.5/5

Bath4.7/5

Breakfast4.8/5

Dinner4.7/5

Services4.5/5

Other Facilities4.1/5

Mr./Ms. H.I(Private)

Total points

Stayed in

Room type

2020-07-11

Oowaku

皆さん親切で気持ちよく接して頂いたのですが、全体として料金と内容は見合っていないかな?という印象が残りました。 セミダブルのベッドが2つという記載だったと思いますがほぼシングルのサイズだったと思います。家族四人だったため、苦肉の策で横向に... Read more 皆さん親切で気持ちよく接して頂いたのですが、全体として料金と内容は見合っていないかな?という印象が残りました。 セミダブルのベッドが2つという記載だったと思いますがほぼシングルのサイズだったと思います。家族四人だったため、苦肉の策で横向に寝て、親はほぼ寝れませんでした。また、この部屋にしてしまった自分たちが悪いのですが、ベッドが2段階で段差がついていたので小さい子供が落ちて頭を打たないか滞在中ずっとヒヤヒヤすることになりました。予約の際に小さい子がいると気づいたら一報あれば良かったのにと思いました(他の宿だとそういう事教えてくれます)。 お料理は美味しかったのですが、値段から行くと通常のお宿より2品くらい?少ない印象です。子供のお食事を頼みましたが、なぜか毎回白ご飯を持ってくるのを忘れられるというのも?という感じでした。内容はお伝えしていた通り煮魚などにしてくださって、冷凍食品の揚げ物的なものではなかったのでありがたかったです。 お部屋についても、お風呂がお部屋についているのが楽しみだったのですが、あれを源泉掛け流し?というのでしょうか?止めてあるので毎度入る前に入れて温めるのですが、あれでは朝は冷え切っていますし、お湯も汚れたまま?な感じがして、変なシステムだなと思いました。 あとお部屋がすごく埃っぽくてくしゃみと涙で大変でした。コーヒーメーカーの横にもしっかりホコリが溜まっていました。戸棚の中が変な臭いで、中のものを取る間は息を止めるほどでした。 そして最後はチェックアウトの際にクレジットカードの機会が壊れていた(設定が飛んでいた?)事だと思うのですが、停電が夜中にあったことは朝わかるわけですから、朝一に作動をチェックしておけばいいのではと思いました。しっかり30分?くらい待ちましたが、総括すると、いっぱいいっぱいでやられてるのかな?との印象。サービス業のプロとしての意識なのか技量なのかわかりませんが、値段に比して足りないように感じました。

Everyone kindly and kindly welcomed me, but I wonder if the price and content do not match as a whole. I got the impression that. I think it was described as having two semi-double beds, but I think it was almost a single size. Since I had a family of four, I couldn't sleep at all because my parents slept sideways. Also, it is bad for ourselves to make this room, but since the bed had two steps, there was a small child falling down and I was sick all the time while staying. When I made a reservation, I realized that I had a small child, and I wish I had given it to me (I will tell you that at other inns). The food was delicious, but if you go from the price, it's about two dishes more than a normal inn? I have a few impressions. I asked my child to eat, but why can I forget to bring white rice every time? It was that kind of feeling. I was grateful that the contents were boiled fish, etc. as I was told, and they were not fried foods like frozen foods. As for the room, I was looking forward to having a bath in the room, but is that flowing from the source? Is that right? Since it is stopped, I put it in every time to warm it up, but it is cold in the morning and the hot water remains dirty? I felt that it was a strange system. Also, the room was very dusty and I had a hard time with sneezing and tears. Dust was firmly collected next to the coffee maker. There was a strange smell inside the cabinet, and I could hold my breath while I took the inside. And at the end, I think that the credit card opportunity was broken at the time of check-out (setting was flying?), but I can tell that the power outage was in the morning, so I checked the operation in the morning I thought I should keep it. 30 minutes firmly? I waited for a while, but in summary, is it full of things? Impression that. I don't know if I'm a professional in the service industry or my skill, but I felt it wasn't enough compared to the price.

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Mr./Ms. T.C(27)

Total points

Stayed in

Room type

2020-07-06

Hotel's Choice!

先日はありがとうございました。 大変良い時間を過ごすことができました。 部屋指定なしで伺って、まさかあんなグレードの高くて広い部屋に泊まれるとは思っていませんでした。 サービスに関しても男性スタッフの方が丁寧に優しい口調で対応してくだ... Read more 先日はありがとうございました。 大変良い時間を過ごすことができました。 部屋指定なしで伺って、まさかあんなグレードの高くて広い部屋に泊まれるとは思っていませんでした。 サービスに関しても男性スタッフの方が丁寧に優しい口調で対応してくださって感謝しています。 いろんな方に対応されるより1人のスタッフの方で対応していただいたのはすごく良かったなと思います。 本当に至れり尽くせりで、ゆっくりすることができました。 お料理も美味しくて、温泉も気持ち良くて弓庵さんに宿泊して良かったと思っています。 食事なしでお願いした、まだ11ヶ月の娘の分まで形だけでもと食事用のトレーとフォーク、スプーンを出していただいて細かい所まで気配りができるスタッフさんに温かみのある接客を感じました。 また箱根に宿泊する際は弓庵さんにしようと妻と帰りがけ話していました。 またよろしくお願い致します。 ありがとうございました。

Thank you for the other day. I had a very good time. I didn't think that I could stay in such a high and spacious room without any room designation. We are grateful to the male staff for their polite and gentle tone regarding service. I think it was really nice that one staff member responded to the request rather than various people. I was really exhausted and I was able to relax. The food is delicious and the hot springs are so nice that I'm glad I stayed at Yuan. I felt warm hospitality to the staff who was able to take care of me to the smallest details by giving me a tray and a fork and a spoon for the meal, even if it was the shape of my daughter who was 11 months old. Also, when I stayed in Hakone, I was talking back to my wife to make him Yumi-an. Thank you again. Thank you very much.

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Mr./Ms. S.T(41)

Total points

Stayed in

Room type

2020-04-27

Hotel's Choice!

看板に偽りなく、夕食も朝食も質・ボリュームともに素晴らしく満足行くものでした。少し遠くの強羅駅までお迎えに来ていただくなど、臨機応変な対応が素晴らしかったです。

The quality and volume of both dinner and breakfast were truly satisfying, and I was truly satisfied with the sign. It was wonderful to be able to respond flexibly, such as welcoming you to Gora Station, which is a little further away.

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Facility・services

Property

Hakone Cuisine Inn Kyuan

Address

1297-238 Ninotaira Hakonemachi Ashigarashimogun, Kanagawa  [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS/銀聯/SAISON/UFJ/UC/DC

Number of guest rooms

10 room(s)

Restaurant

"To serve the greatest hospitality through a cuisine which colors the time of the guest"is Cuisine Inn Kyuan's philosophy.
Please enjoy the traditional Japanese food which the season's color may be savored cared to the details which changes every month, and also taste the Kyuan's breakfast good and healthy for the body.
The meals will be served breakfast and dinner at the room for those who are staying at the annex, and those whom are staying at the main building will be served at a private room breakfast and dinner.
If you have concerns of allergy ingredients, please inquire.
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Bath

Different types of semi open air baths with free flowing hot spring are installed in each of the 10 rooms. Please enjoy a peaceful relaxing time.
Hot spring quality:Simple hot spring
Weak alkaline hypotonic high spring
Efficacy of hot springs: neuralgia, muscle pain, arthralgia, frozen shoulder, motor paralysis, joint stiffness, burning, sprains, chronic gastrointestinal disease, coldness, recovery period after recovery, fatigue recovery, health promotion
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Other facility information

On October 2017, a reserving bath opened.
Please enjoy a relaxing Hinoki(a Japanese cyress) bath.
40 minutes 3240 yen ※Needs to be booked
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Information

Please contact the hotels/ryokans directly for more details.
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Notice

Please contact the hotels/ryokans directly for more details.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

From Tokyo direction
Shinjuku station⇒(Romance car or JR Tokaido Line)⇒ Hakone Yumoto station

(Hakone Tozan Railway)Hakone Yumoto station⇒ Chokoku no Mori station⇒ (shuttle service)⇒ Kyuan

(Hakone Tozan bus) Hakone Yumoto station ⇒ Kowakien bus stop ⇒ (shuttle service)⇒ Kyuan

From Nagoya direction
Nagoya station ⇒Tokaido Shinkansen ⇒Odawara station⇒Hakone Tozan Railway⇒Hakone Yumoto station
(Hakone Tozan Railway)Hakone Yumoto station⇒Chokoku no Mori station⇒(shuttle  service)⇒Kyuan
(Hakone Tozan bus)Hakone Yumoto station⇒Kowakien bus stop ⇒(shuttle service)⇒Kyuan

※Please contact 30 minutes before your arrival at the shuttle service area
※Shuttle service will be from 14:30~17:30

1297-238 Ninotaira Hakonemachi Ashigarashimogun, Kanagawa

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