- Hotel, Ryokan Reservations TOP
- Kyushu
- Kumamoto
- Kumamoto・Amakusa・Yamaga・Tamana・Hitoyoshi
- The New Hotel Kumamoto
ニューオータニホテルズ ザ・ニューホテル熊本 The New Hotel Kumamoto
City-centered Hotel
- Kumamoto > Kumamoto
Countermeasures for COVID-19
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Hand sanitizer provided -
Disinfection -
Ventilation -
Ensure Social Distancing -
Guidelines for employees -
Guidelines for guests
View details
Countermeasures for COVID-19
- Hand sanitizer provided
- Hand sanitizers are available in public areas
- Disinfection
- High contact points (door handles, remote controls, tables, etc) in guest rooms are sanitized during room cleaning.
- High contact areas in publice spaces (elevator buttons, handrails, etc) are disinfected and maintained frequently.
- Ventilation
- Guest rooms are ventilated before and after each guest use.
- Public areas are ventilated frequently.
- Ensure Social Distancing
- Social distancing is ensured by installing physical barriers, such as clear plastic sneeze guards.
- Social distancing is ensured by changing restaurant layout or installing partition.
- Buffect style service is replaced by set menu at dining areas.
- Guidelines for employees
- Our staff conduct hand washing, gargling, and face mask application.
- Our staff undergoes daily health check.
- Guidelines for guests
- Wearing a face mask, hand washing, and gargling is required.
- To ensure safety of all guests and emplyees, please kindly be advised that guests who failed temperature checks may not be allowed to enter and stay at the property.
- Occupancy is modified to avoid high contact and remain social distancing.
Overview
About our efforts to prevent new coronavirus infections: [Lodging] We ask for the cooperation of temperature measurement at check-in. If you feel unwell due to fever or cough, please contact the staff. If you suspect an infection, contact the Health Center consultation center and follow the instructions. We will alleviate congestion by restricting traffic and speedy check-in. We will respond with a tray so that you do not touch the customer's hand when giving or receiving room keys or money. Room keys, doorknobs, switches, remote controls, telephones, etc. in the guest room will be thoroughly wiped and disinfected. [Response of staff] Be sure to check the temperature and check the physical condition when you go to work, and thoroughly perform diligent hand washing and hand alcohol disinfection. Always wear a mask. If you are ill or may be infected with the new coronavirus, you are prohibited from going to work. (The same applies when there are suspicious symptoms in a family member or cohabitant) [Request to customers] Please wear a mask when visiting the museum. When visiting the museum, please cooperate with hand alcohol disinfection. Please refrain from visiting if you feel unwell due to fever or cough. *Change of breakfast provision method Regarding the breakfast buffet at the restaurant "Fontana", For a while, we will accept orders at the table and change to the method provided. We apologize for the inconvenience, and we appreciate your understanding and cooperation.--------- This 11 story city hotel is located right in front of Kumamoto Station. The guestrooms outfitted with Kumamon merchandise are popular with families. Ingredients from Aso, Kumamoto are used in the breakfast buffet. Start your day with an energizing and wide-ranging breakfast. The hotel has a calm atmosphere with a chic interior. Don't worry about oversleeping in their spacious beds, as check-out is at 11:00, allowing guests to take their time in the morning.
Rooms・Plans
- Rooms (-)
- Plan (-)
Review
Relux grade
Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.
Overall Rating(7 reviews)
Rooms3.7/5
Bath3.8/5
Breakfast4.7/5
Dinner-
Services4.4/5
Other Facilities3.6/5
Mr./Ms. Y.Y(54)
Total points
Stayed in
：
：
Customer Reviews
Rooms4/5
Bath4/5
Breakfast4/5
Dinner-
Services4/5
Other Facilities4/5
2019-10-11
Mr./Ms. N.M(36)
Total points
Stayed in
：
：
Customer Reviews
Rooms4/5
Bath3/5
Breakfast-
Dinner-
Services5/5
Other Facilities3/5
2019-08-13
Mr./Ms. C.O(55)
Total points
Stayed in
：
：
Customer Reviews
Rooms4/5
Bath4/5
Breakfast5/5
Dinner-
Services5/5
Other Facilities4/5
2019-03-04
Facility・services
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Property
The New Hotel Kumamoto
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Address
1-13-1 Kasuga, Nishi-ku, Kumamoto-shi, Kumamoto-ken [View map]
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check-in / check-out time
15:00 / 11:00
CI/CO time may be different depending on plan.
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Credit card
VISA/MASTER/AMEX/JCB/DINERS/NICOS/UC/DC
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Number of guest rooms
123 room(s)
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Restaurant
Buffet Restaurant FONTANA This restaurant offers buffets with a large selection of dishes made with seasonal ingredients. The breakfast buffet features ingredients from Kumamoto. Lobby restaurant [LOB BY BAR ANDO] Reopened on April 1, 2020. The symbolic space of the hotel where you can spend various daily scenes in high quality and comfort. A solid meal, tea time and alcohol. A restaurant where all the elements can be realized in one place. DJ events and workshops are also held on weekends.
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Bath
Please contact the hotels/ryokans directly for more details.
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Other facility information
～Our approach to preventing new coronavirus infection～ We ask for the cooperation of temperature measurement at check-in. If you feel unwell due to fever or cough, please contact the staff. If you suspect an infection, contact the Health Center consultation center and follow its instructions. We will alleviate congestion by restricting traffic and speedy check-in. We will respond with a tray so that you do not touch the customer's hand when giving or receiving room keys or money. Room keys, doorknobs, switches, remote controls, telephones, and other parts of the room that are touched by hands will be thoroughly cleaned and disinfected. (Request to customers) Please wear a mask when visiting the museum. When visiting the museum, please cooperate with hand alcohol disinfection. Please refrain from visiting if you are not feeling well such as fever or cough.
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Information
-Notice of restarting the breakfast buffet- The breakfast buffet will be resumed from July 11th. You can enjoy a variety of buffet menus using delicious Kumamoto ingredients such as red beef bowl, dango soup, Aso milk, and special tofu.
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Notice
Please contact the hotels/ryokans directly for more details.
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Features
- Bath tax
- Children allowed
- Room service
- Transportation service
- Parking area
- Hot spring
- Fresh hot spring
- Room with outdoor spa
- Public spa
- Private spa
- Indoor pool
- Outdoor pool
- Esthe/Spa facility
- Fitness facility
- Barrier free
- 5 min walk from station
- Pets allowed
- Breakfast in room
- Dinner in room
- Open air bath
- Night view
- Ocean view
- Cottage
- Coupon
The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.
Access
Access by public transportation.
1 minute walk from Kumamoto Station (Shirakawaguchi)
1-13-1 Kasuga, Nishi-ku, Kumamoto-shi, Kumamoto-ken
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