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ニューオータニホテルズ ザ・ニューホテル熊本 The New Hotel Kumamoto

City-centered Hotel Go To トラベル対象
  • Kumamoto > Kumamoto
The New Hotel Kumamoto / Kumamoto Kumamoto 83

Countermeasures for COVID-19

  • Hand sanitizer provided
    Hand sanitizer provided
  • Disinfection
    Disinfection
  • Ventilation
    Ventilation
  • Ensure Social Distancing
    Ensure Social Distancing
  • Guidelines for employees
    Guidelines for employees
  • Guidelines for guests
    Guidelines for guests

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Overview

About our efforts to prevent new coronavirus infections:

[Lodging]
We ask for the cooperation of temperature measurement at check-in.

If you feel unwell due to fever or cough, please contact the staff.
If you suspect an infection, contact the Health Center consultation center and follow the instructions.

We will alleviate congestion by restricting traffic and speedy check-in.

We will respond with a tray so that you do not touch the customer's hand when giving or receiving room keys or money.

Room keys, doorknobs, switches, remote controls, telephones, etc. in the guest room will be thoroughly wiped and disinfected.

[Response of staff]

Be sure to check the temperature and check the physical condition when you go to work, and thoroughly perform diligent hand washing and hand alcohol disinfection.

Always wear a mask.

If you are ill or may be infected with the new coronavirus, you are prohibited from going to work.
(The same applies when there are suspicious symptoms in a family member or cohabitant)

[Request to customers]
Please wear a mask when visiting the museum.
When visiting the museum, please cooperate with hand alcohol disinfection.
Please refrain from visiting if you feel unwell due to fever or cough.

*Change of breakfast provision method
Regarding the breakfast buffet at the restaurant "Fontana",
For a while, we will accept orders at the table and change to the method provided.
We apologize for the inconvenience, and we appreciate your understanding and cooperation.---------

This 11 story city hotel is located right in front of Kumamoto Station.
The guestrooms outfitted with Kumamon merchandise are popular with families.

Ingredients from Aso, Kumamoto are used in the breakfast buffet.
Start your day with an energizing and wide-ranging breakfast.

The hotel has a calm atmosphere with a chic interior.
Don't worry about oversleeping in their spacious beds, as check-out is at 11:00, allowing guests to take their time in the morning.      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(12 reviews)

3.9/5

5

33%

4

50%

3

-%

2

8%

1

8%

 

Rooms3.9/5

Bath4.0/5

Breakfast4.3/5

Dinner3.0/5

Services4.4/5

Other Facilities3.9/5

Mr./Ms. T.T(50)

Total points

Stayed in

Room type

2020-10-28

Comfort Double

アップグレードしていただき、ありがとうございました。お部屋はとても広くて新しく、快適でした。

Thank you for upgrading. The room was very large, new and comfortable.

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Mr./Ms. Y.S(34)

Total points

Stayed in

Room type

2020-09-25

Comfort Double

とても居心地の良いホテル。 コロナ対策もしっかりされていますし、部屋の清掃も文句なし。 フロントの方の接客も笑顔で好印象でした。 朝食は種類が豊富で洋食も和食もバランスよく楽しめました。焼きたてのオムレツが特に美味しかったです。リニュ... Read more とても居心地の良いホテル。 コロナ対策もしっかりされていますし、部屋の清掃も文句なし。 フロントの方の接客も笑顔で好印象でした。 朝食は種類が豊富で洋食も和食もバランスよく楽しめました。焼きたてのオムレツが特に美味しかったです。リニューアルされてから初めて伺いましたがロビーラウンジがお洒落で友達にぜひ紹介したいと思います。

Very cozy hotel. Corona measures are well taken, and there is no complaint about cleaning the room. The customer service at the front desk was also a good impression with a smile. There was a wide variety of breakfasts, and I enjoyed both Western and Japanese dishes in a well-balanced manner. The freshly baked omelet was especially delicious. I visited for the first time since the renewal, but the lobby lounge is stylish and I would like to introduce it to my friends.

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Mr./Ms. K.A(46)

Total points

Stayed in

Room type

2020-09-21

Comfort Double

新幹線で熊本駅下車、徒歩10分かかりました。 駅前ビル工事中のため迂回が必要。(工事の警備員さんが指定する道順を通ったから) チェックイン時にホテル係員さんへ近道を問い合わせたところ、ホテルから熊本駅まで徒歩5分かかると言われた。 どちら... Read more 新幹線で熊本駅下車、徒歩10分かかりました。 駅前ビル工事中のため迂回が必要。(工事の警備員さんが指定する道順を通ったから) チェックイン時にホテル係員さんへ近道を問い合わせたところ、ホテルから熊本駅まで徒歩5分かかると言われた。 どちらにせよ、公共交通機関でのアクセス「熊本駅より徒歩1分」の記載は、齟齬があることが判明した。 宿泊プラン「ビアフェスタで夏を満喫!2時間飲み放題&ディナービュッフェ(2食付)」を利用。 プランの特徴に、アルコール飲み放題の記載が無いため、別途追加料金を請求されました。 リニューアルした部屋を案内されたが、これでそうならリニューアル前と変わらないと思う。(上にザ・ニューホテル熊本のシールを張り付けただけ)

It took 10 minutes on foot to get off at Kumamoto Station on the Shinkansen. A detour is required because the station square building is under construction. (Because I took the route specified by the construction guard) When I asked the hotel staff for a shortcut at check-in, I was told that it would take a 5-minute walk from the hotel to Kumamoto Station. In any case, it turned out that there was a discrepancy in the description of access by public transportation "1 minute walk from Kumamoto Station". Use the accommodation plan "Enjoy summer at Beer Festa! All-you-can-drink for 2 hours & dinner buffet (2 meals included)". Since there is no mention of all-you-can-drink alcohol in the features of the plan, an additional fee was charged separately. I was guided to the renewed room, but if so, I think it will be the same as before the renewal. (Just put the sticker of The New Hotel Kumamoto on the top)

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Facility・services

Property

The New Hotel Kumamoto

Address

1-13-1 Kasuga, Nishi-ku, Kumamoto-shi, Kumamoto-ken [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS/UC/DC

Number of guest rooms

123 room(s)

Restaurant

Buffet Restaurant FONTANA
This restaurant offers buffets with a large selection of dishes made with seasonal ingredients.
The breakfast buffet features ingredients from Kumamoto.

Lobby restaurant [LOB BY BAR ANDO]

Reopened on April 1, 2020. The symbolic space of the hotel where you can spend various daily scenes in high quality and comfort. A solid meal, tea time and alcohol. A restaurant where all the elements can be realized in one place. DJ events and workshops are also held on weekends.
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Bath

Please contact the hotels/ryokans directly for more details.
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Other facility information

~Our approach to preventing new coronavirus infection~

We ask for the cooperation of temperature measurement at check-in.
If you feel unwell due to fever or cough, please contact the staff.
If you suspect an infection, contact the Health Center consultation center and follow its instructions.
We will alleviate congestion by restricting traffic and speedy check-in.
We will respond with a tray so that you do not touch the customer's hand when giving or receiving room keys or money.
Room keys, doorknobs, switches, remote controls, telephones, and other parts of the room that are touched by hands will be thoroughly cleaned and disinfected.

(Request to customers)
Please wear a mask when visiting the museum.
When visiting the museum, please cooperate with hand alcohol disinfection.
Please refrain from visiting if you are not feeling well such as fever or cough.
Read more
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Information

-Notice of restarting the breakfast buffet-

The breakfast buffet will be resumed from July 11th.

You can enjoy a variety of buffet menus using delicious Kumamoto ingredients such as red beef bowl, dango soup, Aso milk, and special tofu.
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Notice

Please contact the hotels/ryokans directly for more details.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

A 1-minute walk from Kumamoto Station, there is a bus stop and a streetcar stop in front of the hotel.

There is an affiliated parking lot right behind the hotel.

6 minutes drive to downtown Kumamoto Castle. 15 minutes by car to Suizenji Park.

1-13-1 Kasuga, Nishi-ku, Kumamoto-shi, Kumamoto-ken

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