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ホテル天山閣 海ゆぅ庭 Hotel Tenzankaku Kaiyutei

casual Ryokan/Inn
Hotel Tenzankaku Kaiyutei / Wakayama Shirahama・Ryujin 11

Overview

Welcome to Hotel Tenzankaku Kaiyutei, where all guestrooms have an ocean view, overlooking the majestic waters of Nanki Shirahama.

The rooms even have open-air baths.
Choose your room from Japanese style, Japanese-Western style or villa types.
The beautiful view of the sunset is not to be missed. Guests can enjoy a special stay here, unlike any other.

Besides the standard type rooms, the villa type is sure to impress.
The luxurious and private spaces are located just 3 minutes from the main building, and are fitted with open-air cypress baths as well as indoor baths.

Kaiyutei is also known as a lodging with delicious cuisine.
The area of Nanki Shirahama is known for its abundant produce from the land and the sea, as it is warm throughout the year.
Seafood with strong flavors, thanks to the Kuroshio Current, as well as seasonal vegetables of the area are shaped into skillfully crafted traditional Japanese cuisine by the head chef.

If you'd like to taste something even more luxurious, try the dishes made with the high-grade fish longtooth grouper, Japanese spiny lobster, and more.
Guests can enjoy typical ryokan style flavors here, which cannot be tasted anywhere else.

Why not indulge yourself in the Japanese resort atmosphere, complete with superb ocean views?      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

casual

Accommodations that have achieved high customer satisfaction and that can be enjoyed casually.

Overall Rating(9 reviews)

4.2/5

5

44%

4

44%

3

-%

2

11%

1

-%

 

Rooms4.1/5

Bath4.6/5

Breakfast4.2/5

Dinner4.2/5

Services4.4/5

Other Facilities3.3/5

Mr./Ms. R.T(20)

Total points

Stayed in

Room type

2020-03-12

Japanese Style Room

ありがとうございました

Thank you very much

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Mr./Ms. H.H(36)

Total points

Stayed in

Room type

2020-03-01

Japanese Style Room

房間有點陳舊的味道,冷氣機需要注意清洗,出風位很多塵埃。 洗手間牆上也很多塵,後備廁紙竟然放在垃圾桶上方,感覺很不衛生。 室外那個溫泉池水不錯,但不夠熱,放衣物的籃子有點髒,清潔功課可以再做得仔細點。牆邊竟然發現蟑螂... 房內沒樽裝... Read more 房間有點陳舊的味道,冷氣機需要注意清洗,出風位很多塵埃。 洗手間牆上也很多塵,後備廁紙竟然放在垃圾桶上方,感覺很不衛生。 室外那個溫泉池水不錯,但不夠熱,放衣物的籃子有點髒,清潔功課可以再做得仔細點。牆邊竟然發現蟑螂... 房內沒樽裝水提供!只有放在雪櫃的自製碳水,好像不太好吧! 更衣室沒有準備橡筋,棉花棒常用品,不夠細心。 膳食方面,第一晚晚餐食物非常普通,不是材料普通,是味道上很普通,熱的食物不夠熱,完全是沒心製作的一餐。反而第二晚的晚餐,吃得出很用心,因為全都新鮮製作,碗是熱的,食物是飄出煙來的。兩個晚餐,反差很大!不肯定是否同一廚師。 用來裝茶的熱水壺很髒,必須注意。 溫泉旅館雖然可能舊了一點,但如衛生清潔方面做好一點,印象分應該會加,但這次的體驗真的不太良好。相比日本其他地區的溫泉旅館作比較下,這裡的確比較遜色。

The room is a bit stale, the air conditioner needs to be cleaned, and there is a lot of dust in the air outlet. There is also a lot of dust on the toilet wall, and the toilet paper was placed above the trash can, which felt very unhygienic. The outdoor hot spring pool water is good, but it is not hot enough. The clothes basket is a bit dirty, so you can do your cleaning work carefully. Roach was found near the wall ... No bottled water was provided in the room! Only homemade carbon water in the refrigerator seems not so good! The locker room is not prepared with rubber bands and cotton swabs, so it is not careful enough. In terms of meals, the food for the first night's dinner was very ordinary, not ordinary materials, but ordinary taste. The hot food was not hot enough, and it was a meal made with no intention. Instead, the second night's dinner was very attentive, because everything was freshly made, the bowl was hot, and the food was emitting smoke. Two dinners, great contrast! Not sure if the same chef. The kettle used to hold the tea is dirty and must be taken care of. Although the hot spring hotel may be a bit old, if you do a good job in terms of hygiene, the impression score should increase, but this experience is really not good. Compared to hot spring hotels in other parts of Japan, this place is indeed inferior.

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Mr./Ms. K.K(49)

Total points

Stayed in

Room type

2019-11-08

Japanese-Western Style Room

母と二人でお世話になり、ありがとうございました。 建物が割と古い感じではありましたが、接客、サービスは大変良く気持ち良い滞在が出来、喜んでいます。 こちらからの要望には真摯に応えてくださいましたし、いろいろとお気遣いくださってありがとう... Read more 母と二人でお世話になり、ありがとうございました。 建物が割と古い感じではありましたが、接客、サービスは大変良く気持ち良い滞在が出来、喜んでいます。 こちらからの要望には真摯に応えてくださいましたし、いろいろとお気遣いくださってありがとうございました。 夕食、朝食とも美味しかったです。 又、伺えたらと思います。

Thank you for taking care of me and my mother. The building was a bit old, but the service and service were very good and I was pleased. Thank you very much for responding to your request here, and for your concern. Both dinner and breakfast were delicious. Also, I hope you can ask.

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Facility・services

Property

Hotel Tenzankaku Kaiyutei

Address

2020 Shirahama-cho, Nishimuro-gun, Wakayama-ken [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS/銀聯/SAISON/CEDYNA/DEBIT/UFJ/UC/DC/DISCOVER

Number of guest rooms

24 room(s)

Restaurant

There is no restaurant here.
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Bath

Please contact the hotels/ryokans directly for more details.
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Other facility information

Please contact the hotels/ryokans directly for more details.
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Information

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Notice

There is a separate charge of 150 JPY bathing tax per person.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

From Tokyo
Around 70 minutes to fly from Haneda Airport to Nanki Shirahama Airport. Around 10 minutes by taxi from Nanki Shirahama Airport to the hotel.

From Kansai
Take the JR Kinokuni Line to Shirahama Station. It is around a 15-minute drive from the station to the hotel.

2020 Shirahama-cho, Nishimuro-gun, Wakayama-ken

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Contact the Relux concierge

Relux concierges will help you with anything you need.Feel free to contact us.

In response to the outbreak of Novel Coronavirus(COVID-19), business hours of our customer suppourt will be changed as below.
■Business hours:10:00~18:00
In addition, Relux online concierge service will be closed temporarily.
We deeply apologize for the inconvenience this may cause, and thank you for your understanding.

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