- Hotel, Ryokan Reservations TOP
- Yokohama・Minato Mirai・Kawasaki・Tsurumi
- Yokohama Bay Sheraton Hotel & Towers
横浜ベイシェラトン ホテル＆タワーズ Yokohama Bay Sheraton Hotel & Towers
- Kanagawa > Yokohama ・ Bay Area
Countermeasures for COVID-19
Hand sanitizer provided
Ensure Social Distancing
Guidelines for employees
Guidelines for guests
Countermeasures for COVID-19
- Hand sanitizer provided
- Hand sanitizers are placed in all guest rooms
- Hand sanitizers are available in public areas
- High contact points (door handles, remote controls, tables, etc) in guest rooms are sanitized during room cleaning.
- High contact areas in publice spaces (elevator buttons, handrails, etc) are disinfected and maintained frequently.
- Public areas are ventilated frequently.
- Ensure Social Distancing
- Social distancing is ensured by installing physical barriers, such as clear plastic sneeze guards.
- Social distancing is ensured by changing restaurant layout or installing partition.
- Buffect style service is replaced by set menu at dining areas.
- Dining options in room or private dining room available.
- Guidelines for employees
- Our staff conduct hand washing, gargling, and face mask application.
- Our staff undergoes daily health check.
- Guidelines for guests
- Wearing a face mask, hand washing, and gargling is required.
- To ensure safety of all guests and emplyees, please kindly be advised that guests who failed temperature checks may not be allowed to enter and stay at the property.
Notice from the hotel
[Request to customers] ■Customers will be asked to take a thermometer when entering each facility, and if they have a fever of 37.5 degrees or higher, we may refuse entrance. If necessary, we will check your travel history at check-in. In addition, we can also rent a thermometer at any time. ■If there is a line due to congestion, we ask for your cooperation so that customers can keep a certain distance and line up. The rooms, restaurants and kitchens are cleaned and disinfected in accordance with the Marriott International Hygiene Management Program standards. ===== ===== ===== Yokohama Bay Sheraton Hotel & Towers has introduced a new service "New Normal Service" that adapts to a new era and value, and promises the best smile for everyone by providing hospitality in accordance with the latest hygiene management standards. ===== ===== =====
The Yokohama Bay Sheraton Hotel & Towers is located in the Yokohama Bay area. Our goal is to offer services of warm and friendly welcome and hospitality from arrival to departure for all our guests at the Yokohama Oasis. Sheraton Club Floor on the high floor was newly born in April 2017. Enjoy spacious luxurious guest rooms and high-level services by full-time staff. In the exclusive club lounge with a superb view, have a meeting with your friends or business team.. You can also have a relaxing moment with yourself. The luxurious atmosphere and generous service will welcome you. Our guest rooms offer cozy elegance in comfort, and the interiors are soft and gentle. The traditional designed rooms exhibit a blend of warm and comfortable materials and colors.A selections of luxurious items is offered. The Sheraton Sweet Sleeper™ Bed offers the feeling of an angel's hug. You can experience the best "sleep" ever. Enjoy a new level of hotel experience, here. The Yokohama Bay Sheraton Hotel & Towers was published in the Michelin Guide. The taste of our cuisine is guaranteed. Enjoy relaxing times at the restaurants and bars. The view of Yokohama Bay from the top floor is magnificent. The Sky Lounge offers entertainment by chefs cooking through a glass window. Explore the trendy and fashionable streets of Motomachi and the exotic atmospheres of Chinatown. "Yokohama" is a port city with the scenery of the Bay Bridge seagulls flying around. Enjoy this world class hotel in the vibrant city of Yokohama where old traditions and new cultures intersect. *Due to the current situation regarding the Novel Coronavirus, we have made changes to a number of plans.
- Rooms (-)
- Plan (-)
Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.
Overall Rating(49 reviews)
Yokohama Bay Sheraton Hotel & Towers
Kanagawa Prefecture, Nishi-ku, Yokohama-shi Kitasaiwai 1-3-23 [View map]
check-in / check-out time
15:00 / 12:00
CI/CO time may be different depending on plan.
Number of guest rooms
*Following the announcement from the government regarding a state of emergency, we will be operating on an accommodation only basis. If you will be coming to stay, please check the hotel website for the most recent information. ◆All Day Buffet "Compass" (2F): Japanese, Western, Chinese buffet Yokohama's 'first' Japanese, Western, and Chinese collaboration. A 'performance kitchen' you can enjoy with your five senses. Offering fresh salad, fruits, yogurt, fresh bread and cereal. There is also omelette, pancake, and french toast. There is also a Japanese menu. ◆Sky Lounge “Bay View” (28F) Sky Lounge is located on the top floor of the hotel. It offers a Prix-Fixe Menu and cake set at lunch time. You can enjoy nice cocktails and modern French with live music performances at night. ◆Teppanyaki “Sagami” (28F) Enjoy the highest grade Wagyu (Japanese beef) and seafood at this Teppanyaki restaurant. The special selections of Wagyu will be cooked right in front of you. You can also enjoy the magnificent night view with the flavorful Teppanyaki.The restaurants and the bars shown below are also available. ◆Japanese Restaurant “Ko-No-Hana” (8F) ◆Chinese Restaurant “Sai-Ryu” (3F) ◆Bar “Bay West” (3F) ◆All-Day Buffet “Compass” (2F) ◆Lobby Lounge "Sea Wind" (2F)Read moreClose
Please contact the hotels/ryokans directly for more details.Read moreClose
Other facility information
Sheraton Sports Club (7F) This is a members-only Sports club. There is a spacious pool with plenty of natural light and a Relaxation Machine in the training room. You can spend a relaxing and refreshing time. *From March 16th, the gym and swimming pool will be temporarily closed for operations. Beauty salon Takano Yuri Beauty Clinic (7F) The salon has been remodeled. The concept is a relaxing space of a rich and prestigious atmosphere. This salon is extraordinary and glamorous but has a graceful atmosphere. There is a newly built rock salt sauna using salt from the Dead Sea imported from Israel.Read moreClose
Yokohama Bay Sheraton Hotel & Towers has introduced a new service "New Normal Service" that adapts to a new era and value, and promises the best smiles for everyone by providing hospitality in accordance with the latest hygiene management standards. [Request to customers] Customers may be asked to take a thermometer when entering each facility, and if they have a fever of 37.5 degrees or higher, they may be refused entry. We ask our customers to cooperate with hand alcohol disinfection each time they enter and leave each facility. If necessary, we will check your travel history at check-in. If you feel unwell, please let us know immediately. We also support the renting of thermometers at any time. If a line is formed due to congestion, we ask for your cooperation in maintaining a certain distance between customers and lining up. Acrylic boards are installed at the front desk and bell captain desk to prevent splash infection. Regarding the return of change, we will return it using a cash tray. [Efforts in public space] Expansion of alcohol disinfectant Strengthening regular disinfection Wearing a mask when serving Please see the hotel official website for details on new initiatives. [Change of restaurant business contents] Some business hours and contents have been reduced. Breakfast for guests "Bay View" (28th floor) 7:00-9:00 Set menu (American breakfast or Japanese breakfast set) [Club Lounge (26F)] The Sheraton Club Lounge will be closed until July 1st. Guests with club access will have a breakfast set (Western/Japanese breakfast) at the restaurant Bay View (28th floor). All-day snacks and evening hors d'oeuvres are also available at the same restaurant. [Sheraton Sports Club (7F)] Both the gym and the swimming pool are temporarily closed. If you have any questions, please do not hesitate to contact the staff. We apologize for any inconvenience and thank you for your understanding.Read moreClose
* As part of the preventive measures for this new coronavirus infection, the business content will be changed as follows for the time being. We kindly ask for your understanding and cooperation. Changes in the buffet-style food provision method: Breakfast: Breakfast set menu (Japanese or Western) Club lounge (26F) The Sheraton Club Lounge will be closed for the time being. Guests with club access will be served a breakfast set at the on-site restaurant. Tea time and evening hors d'oeuvres are also available at the on-site restaurant.Read moreClose
- Bath tax
- Children allowed
- Room service
- Transportation service
- Parking area
- Hot spring
- Fresh hot spring
- Room with outdoor spa
- Public spa
- Private spa
- Indoor pool
- Outdoor pool
- Esthe/Spa facility
- Fitness facility
- Barrier free
- 5 min walk from station
- Pets allowed
- Breakfast in room
- Dinner in room
- Open air bath
- Night view
- Ocean view
The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.
Access by public transportation.
[From Tokyo] ・Tokyo Station ― (JR Tokaido Line about 29mins.) ― Yokohama Station ― (1 min. walk) ― Yokohama Bay Sheraton Hotel & Towers ・Shibuya Station ― (Tokyu Toyoko Line about 27mins.) ― Yokohama Station ― (1 min. walk) ― Yokohama Bay Sheraton Hotel & Towers ・Shin-Yokohama Station ― (Yokohama Municipal Subway about 11mins.) ― Yokohama Station ― (1 min. walk) ― Yokohama Bay Sheraton Hotel & Towers [From Haneda Airport] ・Haneda Airport ― (Shuttle Bus to Yokohama Bay Sheraton Hotel & Towers about 30~45 mins.) ― Yokohama Bay Sheraton Hotel & Towers [From Narita Airport] ・Narita Airport ― (Airport Limousine Bus) ― YCAT / Yokohama City Air Terminal (Yokohama Station) ― (7mins. walk) ― Yokohama Bay Sheraton Hotel & Towers ・Narita Airport (Terminal 1) Station or Narita Airport Terminal 2 Station ― (JR Narita Express about 90mins.) ― Yokohama Station ― Yokohama Bay Sheraton Hotel & Towers
Kanagawa Prefecture, Nishi-ku, Yokohama-shi Kitasaiwai 1-3-23
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Contact the Relux concierge
Relux concierges will help you with anything you need.Feel free to contact us.
In response to the outbreak of Novel Coronavirus(COVID-19), business hours of our customer suppourt will be changed as below.
In addition, Relux online concierge service will be closed temporarily.
We deeply apologize for the inconvenience this may cause, and thank you for your understanding.