Countermeasures for COVID-19
Hand sanitizer provided
Ensure Social Distancing
Guidelines for employees
Guidelines for guests
Countermeasures for COVID-19
- Hand sanitizer provided
- Hand sanitizers are available in public areas
- High contact points (door handles, remote controls, tables, etc) in guest rooms are sanitized during room cleaning.
- High contact areas in publice spaces (elevator buttons, handrails, etc) are disinfected and maintained frequently.
- Guest rooms are ventilated before and after each guest use.
- Public areas are ventilated frequently.
- Ensure Social Distancing
- Social distancing is ensured by installing physical barriers, such as clear plastic sneeze guards.
- Social distancing is ensured by changing restaurant layout or installing partition.
- Dining options in room or private dining room available.
- Guidelines for employees
- Our staff conduct hand washing, gargling, and face mask application.
- Our staff undergoes daily health check.
- Guidelines for guests
- Wearing a face mask, hand washing, and gargling is required.
- To ensure safety of all guests and emplyees, please kindly be advised that guests who failed temperature checks may not be allowed to enter and stay at the property.
Notice from the hotel
■About hygiene measures at Hilton Tokyo Hilton's new hygiene standard "Hilton Clean Stay," with RB, a manufacturer of cleaning and disinfecting products such as Lysol and Dettol, and Mayo Clinic, one of the leading medical institutions in the United States. In partnership, we will take steps to ensure that our customers enjoy a cleaner and safer stay than ever. <Thorough Hilton Clean Stay from check-in to check-out> Online: You can find out more about Hilton hygiene measures on the Hilton Clean Stay dedicated page "https://www.hilton.com/en/corporate/cleanstay/" on our website, even before you travel. You can check. We will also notify you on the Hilton Group hotels website if we have implemented new cleaning procedures. Lobby: Customers who wish to check-in and enter without contacting people (contactless) can check-in, select a room, and use a digital key* via the "Hilton Honors" application that can be enrolled in for free. You can enter the room and check out using your own mobile device. This option is available to guests who booked directly with the Hilton Honors app or Hilton.com at more than 4,700 Hilton Group hotels worldwide. Customers who wish to check-in as usual will be asked to secure their social distance, and we will also show you how to perform check-in and check-out procedures safely. * Digital keys are available at some hotels in Japan, but you must check in at the front desk in advance. Guest Room: When you enter the guest room, the "Clean Stay Guest Room" sticker will be attached to the door. This proves that the rooms have been thoroughly cleaned and disinfected. Thoroughly sanitize areas in your room where people are most often exposed, such as light switches, door handles, TV remote controls, and temperature controllers. Housekeeping service: The rooms are thoroughly cleaned and disinfected with each new guest. Housekeeping service during your stay will be provided upon request to accommodate guests who do not want staff to enter. Upon request, amenities such as linens and toiletries will be delivered in front of the guest room door in hygienic individual packaging. Public space: Increase the frequency of cleaning public spaces in the hotel. For example, the fitness center may be cleaned multiple times a day and may be closed during cleaning. Training equipment will be properly adjusted and positioned to maintain a social distance. In addition, we may limit the number of customers that can be used at one time. The pool and pool area will be cleaned frequently throughout the day and steps will be taken to maintain a social distance. We will install a disinfection station equipped with a disinfectant gel and a disinfectant sheet in the main entrance and areas with many people coming and going. Food & Beverage: The hotel's restaurant will maintain proper social distance with the spacing between tables and chairs, as well as biodegradable disposable cutlery and dishes upon request. At breakfast, we offer a variety of options, from individually wrapped snacks that you can easily take out, to small meals that you can bring to your seat, from a la carte dishes to the services of staff. When you use room service, we will deliver the ordered food in a disposable container outside the guest room door so that there is no contact between the customer and the team member. Each of the initiatives included in the "Hilton Clean Stay" begins the moment the customer steps into the hotel. And everywhere during your stay, you'll stay safe and healthy for you and your team members, without compromising the hospitality that Hilton offers. As part of the hotel's new hygiene and sanitization standards, Hilton has introduced training to make all team members aware of the importance of taking steps to protect themselves and others' health at work. During your stay, team members wearing protective equipment will greet you and provide you with the best hospitality while maintaining your social distance.
Enjoy a stay that will entertain you with its glittering night view of Shinjuku. The high quality service lives up to the Hilton standard. We offer a variety of room types from casual stays to executive rooms and suites to fit your style. From the sliding doors in your guest rooms to the top floor you can see the Japanese influence.From outside the windows, you can see the glowing night view from Nishi Shinjuku. The dining floor, Tsunohazu, has no partition between the restaurants creating a unique dining experience. The restaurants offer genteel customer service that adds decoration to Shinjuku. Try the breakfast at our Marble Lounge. We offer all kinds of Japanese and Western-style items for this buffet. Make the start of your day something special. The Hilton Tokyo, conveniently located just outside Shinjuku, offers you a pleasant stay. By all means, spend your trip here!
- Rooms (-)
- Plan (-)
Accommodations that represent their respective local regions and that are worth visiting despite the distance.
Overall Rating(16 reviews)
6 Chome-6-2 Nishishinjuku, Shinjuku, Tokyo [View map]
check-in / check-out time
15:00 / 12:00
CI/CO time may be different depending on plan.
Number of guest rooms
■Metropolitan Grill Enjoy dynamically cooked choice meat and seafood at the grill counter. ■Junisoh A place where you can experience the seasons in the cuisine. We offer multicourse kaiseki, original sushi, and teppanyaki. Great for dates or business dinners. ■Dynasty Our chefs cook Peking duck in a dedicated oven and artistic dim sum. Enjoy a variety of dishes with complex flavors here at Dynasty. ■Zatta The illuminated bar counter invites you into unexpected sophistication. The only one of its kind in the metropolitan area, you can enjoy the nightlight and live acts until 2AM. ■Marble Lounge Situated in the center of the stair case,the Lounge offers various buffets including award-wining breakfast, lunch and afternoon dessert selections and our ever popular dinner buffet. The sofa seats are great for business meetings or families and the counter seats are for those going solo. Enjoy a drink here after dinner.Read moreClose
For more information, please contact the hotel.Read moreClose
Other facility information
■Executive Lounge Have fun in our exclusive lounge available to guests who are staying on the Executive floor. You can check in and check out here, enjoy our cocktail and soft drinks service, or have some sweets. Guests looking for quality and personalized service can look no further. ■Fitness Center An indoor pool with natural light, a 24 hour gym with the latest sports equipment, a sauna, and massage facilities. You can also take professional lessons at our 2 tennis courts.Read moreClose
■Japan's largest business district, Shinjuku Close to Japan's largest business district and red light district, Shinjuku is the main connecting hub for train lines.The Odakyu, Keio, and Shinjuku Takashimaya department stores are outside the west exit along with Yodobashi Camera, Sakuraya, and Bic Camera. This shopping area is great for electronics retail stores. ■Free shuttle bus (Shinjuku Station) Operates every day The free shuttle runs everyday from bus stop 21 outside the Shinjuku Station west exit, in front of the Keio Department Store.Read moreClose
Shuttle bus suspension: The shuttle bus between Shinjuku Station and the hotel will be suspended from April 1st. About Executive Lounge: The business hours of the Executive Lounge from 3/23 are from 9 am to 9 pm, but the staff is absent all day long. Breakfast will be served at the marble lounge on the 1st floor of the hotel or at room service.Read moreClose
- Bath tax
- Children allowed
- Room service
- Transportation service
- Parking area
- Hot spring
- Fresh hot spring
- Room with outdoor spa
- Public spa
- Private spa
- Indoor pool
- Outdoor pool
- Esthe/Spa facility
- Fitness facility
- Barrier free
- 5 min walk from station
- Pets allowed
- Breakfast in room
- Dinner in room
- Open air bath
- Night view
- Ocean view
The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.
Access by public transportation.
■ Access by train From Ueno Station About 24 minutes from JR Ueno station⇔ Shinjuku Station via Yamanote line From Tokyo Station About 16 minutes from JR Tokyo Station ⇔ Shinjuku Station via Chuo Line From Akasakamitsuke Station About 11 minutes by subway Akasakamitsuke Station⇔ Nishi Shinjuku Station via Marunouchi Line From Shinjuku Station About 3 minutes from Shinjuku Station ⇔ Nishi Shinjuku Station via Marunouchi Line From Roppongi Station Approximately 11 minutes from Roppongi Station ⇔ Tochomae Station via Oedo Line ■ From the nearest station 10 minutes via JR, private railway, or subway from Shinjuku Station (West exit) 2 minutes via Marunouchi Subway Line from Nishi Shinjuku Station (Exit C8) 3 minutes via Oedo Line from Tochomae Station
6 Chome-6-2 Nishishinjuku, Shinjuku, Tokyo
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Contact the Relux concierge
Relux concierges will help you with anything you need.Feel free to contact us.