サロマ湖鶴雅リゾート Saromako Tsuruga Resort

Name: Saromako Tsuruga Resort
Rating: 4.3

Resort

Hokkaido > Saroma・Monbetsu
Kitami・Saroma area Onsen

Countermeasures for COVID-19

Hand sanitizer provided
Disinfection
Ventilation
Ensure Social Distancing
Guidelines for employees
Guidelines for guests

View details

: Hand sanitizer provided
: Hand sanitizers are available in public areas

: Disinfection
: High contact areas in publice spaces (elevator buttons, handrails, etc) are disinfected and maintained frequently.

: Ventilation
: Guest rooms are ventilated before and after each guest use.
: Public areas are ventilated frequently.

: Ensure Social Distancing
: Social distancing is ensured by installing physical barriers, such as clear plastic sneeze guards.
: Capacity is limited in public bath areas.

: Guidelines for employees
: Our staff conduct hand washing, gargling, and face mask application.
: Our staff undergoes daily health check.

: Guidelines for guests
: Wearing a face mask, hand washing, and gargling is required.
: To ensure safety of all guests and emplyees, please kindly be advised that guests who failed temperature checks may not be allowed to enter and stay at the property.
: Occupancy is modified to avoid high contact and remain social distancing.

Overview

A big body of water as far as you can see. 
Experience the luxury of doing nothing and being surrounded by nothing, 
avoiding things that are man-made. 

Lake Saroma Tsuruga Resort is located alongside Lake Saroma, near the UNESCO World Heritage Site of Shiretoko Peninsula. Our resort is located amidst a national park and is surrounded by nature. 

The spectacular sunset turns the sky a fiery red over Lake Saroma. Enjoy the view from the comfort of your room or as you soak in the onsen. 

We offer Western style guest rooms to add to the resort feel of your stay or comforting Japanese style guest rooms. We also offer pet friendly rooms. Enjoy a relaxing stay here at our resort in the North. 

Enjoy our original cuisine that features local ingredients sourced from the Okhotsk Sea and surrounding mountains. 

Experience an unforgettable stay with us as you take in the panoramic views of Lake Saroma and the incredible sunset.

Rooms・Plans

Rooms (-)
Plan (-)

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(4 reviews)

25%

75%

Rooms3.8/5

Bath3.8/5

Breakfast4.0/5

Dinner4.5/5

Services4.5/5

Other Facilities4.0/5

Mr./Ms. Y.A(55)

Total points

Stayed in

：

Rooms4/5

Bath4/5

Breakfast4/5

Dinner5/5

Services5/5

Other Facilities4/5

2018-12-31

年越しなどで何度か利用させて頂いてます。リゾートツインから見る夕陽がとても綺麗で、結氷した湖面にはアザラシやオオワシ、オジロワシなども見ることが出来ます。施設は清潔に保たれ、スタッフさんはとても温かく迎えてくれて、好感が持てます。 ... Read more 年越しなどで何度か利用させて頂いてます。リゾートツインから見る夕陽がとても綺麗で、結氷した湖面にはアザラシやオオワシ、オジロワシなども見ることが出来ます。施設は清潔に保たれ、スタッフさんはとても温かく迎えてくれて、好感が持てます。食事は、新鮮な海産物を沢山取り入れたバイキングで、夕朝食共に良いと思いますが、夕食のステーキの質が少し落ちたのと、朝のお雑煮のお餅が全く焼けてないまま提供されていたのが気になりました。全体的には、日帰り入浴のお客様が利用出来る時間帯は落ち着かない入浴となりますが、他はゆっくりとくつろげるオススメの宿です。

I am allowed to use it several times at the New Year holidays etc. The sunset seen from resort twin is very beautiful and you can see seals, sea eagles, ogrease etc on the frozen lake surface. The facility was kept clean and the staff welcomed me very warmly and I can feel good. The meal is a buffet with lots of fresh seafood and I think that both the evening breakfast is good, but the quality of the dinner's steak has dropped a little and the rice cake of the morning rice cake is not burned at all I was concerned. Overall, the time zone during which day - day bathing guests can use is restless bathing, but the other is a recommended accommodation that you can relax at a leisurely time.

Read in English Original Text

Mr./Ms. T.S(61)

Total points

Stayed in

：

Rooms3/5

Bath3/5

Breakfast4/5

Dinner3/5

Services4/5

Other Facilities3/5

2018-09-02

お風呂のスリッパが、無くなって帰られなくなり、スタッフ居ないし予備のスリッパも無いし、夕日見そびれました。翌朝同じようにスリッパ無くて困ってる人が居ました、マナー知らずの人がいるので対策をお願いします。

The bathroom slippers were gone, they were not returned home, there were no staff, no spare slippers, and the sunset was towed. There was a person who was troubled without slippers the same way the next morning, because there is a man who is not manners, please take a countermeasure.

Read in English Original Text

Mr./Ms. C.W(41)

Total points

Stayed in

：

Rooms5/5

Bath5/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities5/5

2019-07-26

No comment from this user.

All Reviews

Facility・services

: Property

Saromako Tsuruga Resort

: Address

306-1 Sakaeura, Tokoro, Kitami, Hokkaido　[View map]

: check-in / check-out time

15:00 / 10:00

CI/CO time may be different depending on plan.

: Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS/SAISON/DEBIT/UFJ/UC/DC

: Number of guest rooms

75 room(s)

Restaurant

Buffet Restaurant 'La Mer'

The area around Lake Saroma is plentiful with seafood. Enjoy dishes prepared with ingredients sourced from the nearby mountains and seas in a buffet style which glancing across the Lake Saroma through the large windows of the restaurant.

Restaurant Histoire

At Histoire, we prepare a course dinner for our guests. In a restaurant fusing modern and traditional design, our course offers food cooked with the seasonal ingredients of Saroma.
※Primary school children are not permitted to eat at Histoire
※Please check the details for the location of restaurants and food content.

Bath

Saromako Tsuruga Resort's large communal bath is an all natural spring that contains both iron and chloride, making it an extremely rare type of bath. We add water to the thick, iron-rich water to create our bath. The water has great heat retention properties and is fondly known as Netsu no Yu, or bath of heat. Soaking in this water can help those with nerve pain, sensitivity to cold, and digestive issues. 

◆Japanese style communal bath (1st floor)
The outdoor garden bath with views of Lake Saroma was constructed with 700 tons of natural stone. The interior bath has a traditional Japanese aesthetic. Relax and warm your soul in our communal bath.

◆Scandinavian style communal bath (2nd floor)
Take in the magnificent view of Lake Saroma and the sunset from either the interior bath or the outdoor bath. Enjoy relaxing in this bath with a spectacular view.

※Our communal baths rotate between men and women entrance each day. Please contact us for details.

Other facility information

"Salomage"
Bar lounge
Business hours / 21: 00-24: 00 (last order 23:00)

Information

Please contact the hotels/ryokans directly for more details.

Notice

Bath use tax of ¥150 is not included.

Features

Bath tax
Children allowed
Room service
Transportation service
Parking area
Hot spring
Fresh hot spring
Room with outdoor spa
Public spa
Private spa
Indoor pool
Outdoor pool
Esthe/Spa facility
Fitness facility
Barrier free
5 min walk from station
Pets allowed
Breakfast in room
Dinner in room
Open air bath
Night view
Ocean view
Cottage
Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

【From Sapporo】
・JR Sapporo Station→JR Kitami Station (Limited Express Okhotsk)→free shuttle bus or local bus - about 5 hours 30 minutes

【From Asahikawa】
・JR Asahikawa Station→JR Kitami Station (Limited Express Okhotsk)→free shuttle bus or local bus - about 4 hours

306-1 Sakaeura, Tokoro, Kitami, Hokkaido

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