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山翠楼 SANSUIROU
Sansuirou

Ryokan/Inn
Sansuirou / Kanagawa Yugawara・Manazuru・Odawara 116

Overview

This restaurant and inn has been protecting the reputation of its name, Sansuirou, since its opening in 1933. Sansuirou sits in a valley surrounded by the mountain greenery and seasonally changing landscape.

Momoyamadai, Genji Annex, Jurakudai: While each of these rooms have different designs and views, all of the rooms offer a wonderfully relaxing time. Enjoy a peaceful experience as you enjoy the mountain views, hear the sound of the stream, and feel the breeze from the mountains. 

The cuisine offered at Sansuirou is kaiseki style using local seasonal ingredients. Our cuisine is known for the use of yuba (tofu skin). Our yuba, homemade with carefully-selected soybeans, has an elegant taste and a characteristic texture which is thick yet soft. Changing with the seasons, our exquisite dishes are an expression of our chef’s skills and his concept of beauty.

The Yugawara Onsen has been known to be a medicinal hot spring since ancient times with its slight alkaline water. The history of this hot spring goes far back and is even included in the Man'yoshu, the oldest collection of Japanese poetry. Enjoy the outdoor bath with a scenic view or listen to the sounds of the wild birds and the whispers of the trees as you soak in the large communal bath. 

Seasonal cuisine, exceptional baths, and high quality service: Come and join us at Sansuirou where you can relax and heal your body and soul as you listen to the sounds of the wind and water. 
      
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Room types

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(23 reviews)

4.3/5

5

43%

4

43%

3

9%

2

4%

1

-%

 

Rooms4.3/5

Bath4.2/5

Breakfast4.3/5

Dinner4.3/5

Services4.3/5

Other Facilities3.9/5

Mr./Ms. Y.M(55)

Total points:

Select Date:2019-06-06

この度は、母との旅行でお世話になりました。 早朝に入った露天風呂は、他に誰もいなくて、親子水入らずで、楽しみました。 食事も大変美味しく、大満足です。 朝食の後、スタッフの方に二人並んでの写真を撮っていただき、記念になりました。また、... Read more この度は、母との旅行でお世話になりました。 早朝に入った露天風呂は、他に誰もいなくて、親子水入らずで、楽しみました。 食事も大変美味しく、大満足です。 朝食の後、スタッフの方に二人並んでの写真を撮っていただき、記念になりました。また、お伺いしたいです。

This time, I am indebted on my trip with my mother. There was no one else in the open-air bath that entered the early morning, and I enjoyed it without getting in and out of the water. The food is also delicious and very satisfying. After breakfast, the staff took a photo of two people and it was a memorial. Also, I want to ask.

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Mr./Ms. H.I(62)

Total points:

Select Date:2019-05-12

宿泊代金の問題か、部屋がたばこ臭く閉口した。部屋自体は2人での宿泊ではゆったりして満足であった。料理を楽しみにして行ったがどれも丁寧な作りで満足いくものであったが、メインとなる料理がなく、ぼやけてしまった。スタッフの対応はどれも丁寧で満足い... Read more 宿泊代金の問題か、部屋がたばこ臭く閉口した。部屋自体は2人での宿泊ではゆったりして満足であった。料理を楽しみにして行ったがどれも丁寧な作りで満足いくものであったが、メインとなる料理がなく、ぼやけてしまった。スタッフの対応はどれも丁寧で満足いくものであった。

It was a problem of the accommodation price, the room was closed with a cigarette smell. The room itself was spacious and satisfying for a stay of 2 people. I went to look forward to cooking, but all were polite and satisfying, but there was no main dish and it was blurred. The staff's response was all polite and satisfactory.

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Mr./Ms. M.H(31)

Total points:

Select Date:2019-05-11

対応してくれたスタッフの知識の無さにがっかりです。質問をしても入ったばかりで分かりませんばかり。結局旅館の施設のことなど自分でネットで調べました。 夕食の提供時間も遅すぎる。席についておしぼりやドリンクを頼んで出てくるまで25分もかかりま... Read more 対応してくれたスタッフの知識の無さにがっかりです。質問をしても入ったばかりで分かりませんばかり。結局旅館の施設のことなど自分でネットで調べました。 夕食の提供時間も遅すぎる。席についておしぼりやドリンクを頼んで出てくるまで25分もかかりました。その間お冷さえ出ず、先に子供に出されたお子様プレートは食べ終わってしまい子供は時間を余らせて飽きてしまう始末。乾杯の前に料理を食べ終えるなんて聞いたことがありません。 予約時に伝えてあったお酒や生物NGの件。 チェックイン時にも確認してくれたにも関わらず、食前酒は当たり前のように出されるしお刺身もそのまま出されるし、全く連携が取れておらずため息しかでない夕食となりました。 時間もかかる、頼んだものは出てこない、お願いした件はスルーされる。こんな印象しか残らない旅館です。 良かったのは部屋が広かったことくらい。 荷物も自分で部屋まで持ち、お茶も自分でいれる、カーテンも自分で閉めるタイプの旅館です。 スタッフ教育を頑張って欲しいと願います。

I am disappointed with the lack of knowledge of the staff who responded. Even if I ask questions, I just got in and I just don't understand. After all, I checked on the net and so on about the facilities of the inn. The dinner time is too late. It took as long as 25 minutes to get a seat and drink for a shower. In the meantime, it doesn't even get cold, and the plate for children sent out to children is finished eating, leaving children with time to get bored. I have never heard that I have finished cooking before toasting. In the case of alcohol and organism NG which was told at the time of reservation. The aperitif was served as usual, and the sashimi was served as it was, despite the confirmation at the time of check-in. It takes time, I can not get what I'm asking, I'm going through it. It is an inn that can only leave such an impression. What was good was that the room was large. It is a type of ryokan that you can carry your own luggage, bring your own tea, and close your own curtain. I would like you to do my best in staff education.

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Facility・services

Property

Sansuirou

Address

Yugawara-cho, Ashigarashimo-gun Kanagawa, Japan  [View map]

check-in / check-out time

14:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/銀聯/DEBIT

Number of guest rooms

57 room(s)

Restaurant

Please contact the hotels/ryokans directly for more details.
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Bath

The water of Yugawara hot springs is slightly alkaline. It moisturizes the skin and is perfect for repeated baths. Considered a medicinal bath since ancient times it has attracted countless visitors through the ages.

◆Panoramic open air bath Oozora
※Oozora has different hours for men and women.
Men hours: 2:00pm~8:00pm
Women hours: 9:00pm~11:00am

◆Large communal bath Kitayama Hanase
This spacious indoor bath, made from Izu stone and filled with water from the hot-spring source, looks out on the garden through an expansive glass window. Stepping outside and looking up through the clearing in the trees, you may sense a feeling of the eternity of nature.

◆Outdoor bath in guest room (Jurakudai)
Enjoy your private outdoor bath any time of day as you take in the spectacular view of the mountains and soak in the water of Yugawara. 
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Other facility information

◆Japanese-style bar Anba
<Hours>8:00pm~11:00pm (Tokiwa 3rd floor)
Enjoy a drink after dinner and before your go to sleep. Karaoke is also available. 

◆Spa madoromi SPA SUI
<Hours>2:30pm~9:30pm (last walk-in)
Madoromi SPA SUI is a spiritual experience where you can relax your body and soul as you recover your wellness balance. 
※For any cancellations please let us know before 9:00pm on the day prior to your appointment. If we do not have any notice there may be a cancellation fee of 100% of the total cost of services. 
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Information

Please contact the hotels/ryokans directly for more details.
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Notice

・This plan rate does not include a 150 yen bath use tax. 
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

【By train】
・Taxi: From Yugawara Station, 7 minutes by taxi; from Atami Station, 20 minutes by taxi
・Bus: From Yugawara Station, there is a bus stop to the left of the turnstile. Hop on the bus heading to Okuyugawara at bus stop #2 and get off at the last stop (Okuyugawara).
 

Yugawara-cho, Ashigarashimo-gun Kanagawa, Japan

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Contact the Relux concierge

Relux concierges will help you with anything you need. Feel free to contact us.

Concierge Offline

+81-50-3066-0628

10:00-19:00
(JST Weekdays)

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