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軽井沢マリオットホテル Karuizawa Marriott Hotel

Resort Go To トラベル対象
  • Nagano > Karuizawa
Karuizawa Marriott Hotel / Nagano Karuizawa・Saku・Komoro 43

Countermeasures for COVID-19

  • Hand sanitizer provided
    Hand sanitizer provided
  • Disinfection
    Disinfection
  • Ventilation
    Ventilation
  • Ensure Social Distancing
    Ensure Social Distancing
  • Guidelines for employees
    Guidelines for employees
  • Guidelines for guests
    Guidelines for guests

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Overview

A quiet area of Karuizawa in the embrace of a lush green forest, it is here that the Karuizawa Marriott Hotel was born in July 2016: the fifth Marriott hotel in Japan.

The rooms hold the key of the gentle warmth of the trees as Karuizawa does. We welcome our guests with warm, cleanly rooms so that their bodies and minds may be released from the hustle and bustle of their busy daily lives.

The adult’s time off is colored by cooking made with plenty of local ingredients. Our open restaurant serves farm-to-table vegetables, ingredients particular to Shinshu (an old name for Nagano) and aged meats that are in style.

The real pleasure of this hotel is that though it is an international chain, you can enjoy hot springs where you can be surrounded by pure fresh air and gaze up at a beautiful starry sky. The waters will ease your mind and wash away the exhaustion of your travels.

The resort life exists alongside nature changing with the seasons and the elegant streets of Naka-karuizawa. Experience a pleasant and high-quality time and space.      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(15 reviews)

3.9/5

5

27%

4

53%

3

7%

2

13%

1

-%

 

Rooms4.4/5

Bath4.3/5

Breakfast3.5/5

Dinner3.3/5

Services3.6/5

Other Facilities3.6/5

Mr./Ms. J.K(57)

Total points

Stayed in

Room type

2020-09-16

Superior Twin

全体的にとても良いサービスでした。 スタッフの感じも良くとてもリラックス出来ました。 コロナの影響でトレーニングルームが使用出来ないのが残念でした。 早く日常が戻ると良いですね。

Overall it was a very good service. The staff felt good and I was able to relax very much. It was a pity that the training room could not be used due to the influence of corona. I hope my daily life will return soon.

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Mr./Ms. S.S(30)

Total points

Stayed in

Room type

2020-08-21

Premium Twin Room with View Bath

利用させて頂きありがとうございました。 私が妊娠8ヶ月ということで、夫婦2人で来れる最後の旅行でした。また夫の誕生日も重なり、今般は私達にとっては「大きなイベント」として選んだ宿でした。私の身体とコロナのことがあるので、ノースウイ... Read more 利用させて頂きありがとうございました。 私が妊娠8ヶ月ということで、夫婦2人で来れる最後の旅行でした。また夫の誕生日も重なり、今般は私達にとっては「大きなイベント」として選んだ宿でした。私の身体とコロナのことがあるので、ノースウイングの温泉付き部屋にしました。 お部屋は広く落ち着くインテリアでした。部屋の温泉は脚がよく伸ばせる丁度良い広さでした。アメニティの配慮も行き届いていました。部屋に入って着いてすぐに、スタッフの方がフルーツBOXとジュースを持ってきて下さったことは嬉しい驚きでした。 1番の思い出は夕食です。地元食材をふんだんに使ったコース料理でした。地元のものを色々食べることができるのは、県外から来る者にとってとても嬉しいです。地元産トウモロコシの冷製スープの甘さと、ヴェルダンで焼いても柔らかいお肉には興奮しました。一品ごとの提供も早く、説明も丁寧でした。前菜からメインの肉料理まで、とても美味しかったです。 また妊婦であることを伝えていたからか、ブランケットを背中に置く用と膝に掛ける用の2枚用意して頂いたり、生魚が入っているサラダの内容を火が通ったお肉に変更して下さったり、メインのお肉をウェルダンで焼ける提案をして下さったり、とても温かい配慮をして頂きました。非常に嬉しかったです。向山さんというスタッフの方だったと思います。とても丁寧な方でした。 デザートでは夫に誕生日のメッセージプレートを用意して下さいました。私が予約した時に誕生日であることは伝えていましたが、デザートプレートのお願いは特にしていなかったので、夫婦共にサプライズになりました。 食事のあとは2人で何度も「色々幸せだったね」と話して、思い出に残る食事になりました。 とても良い宿泊でしたが、難点を述べるとすれば本館の大浴場も利用してみたのですが、少し古かったことです。そして脱衣所の流しの排水口に髪の毛がかなり詰まっていました。コロナで利用する人が少ないのであまり気に掛けないのかもしれませんが、他が配慮がしっかり行き届いていた分、大浴場だけ配慮が行き届いてない所が目立つ気がしました。 また利用できたらと思います。素敵な時間を過ごすことが出来ました。ありがとうございました。

Thank you for using it. Since I was 8 months pregnant, it was the last trip for two couples. Also, my husband's birthday overlapped, and this time it was an inn that we chose as a "big event." I have a problem with my body and corona, so I chose a room with a hot spring in the North Wing. The room was spacious and calm. The hot spring in the room was just the right size to stretch your legs. Amenity was also taken into consideration. Immediately after entering the room, it was a pleasant surprise that the staff brought me a fruit box and juice. The first memory is dinner. It was a course meal that used plenty of local ingredients. It is very nice for people from outside the prefecture to be able to eat various local foods. I was thrilled with the sweetness of the cold soup of local corn and the tender meat even when baked in Verdun. Each item was provided quickly and the explanation was polite. From the appetizer to the main meat dish, it was very delicious. Also, probably because I told you that I was pregnant, please prepare two pieces, one for putting a blanket on my back and one for hanging on my lap, and change the contents of the salad containing raw fish to cooked meat. He also gave us a suggestion to bake the main meat in Weldan, and gave us a very warm consideration. I was very happy. I think it was a staff member named Mr. Mukaiyama. He was a very polite person. For dessert, my husband prepared a birthday message plate. When I made the reservation, I told him that it was my birthday, but I didn't ask for a dessert plate, so both couples were surprised. After the meal, the two of us repeatedly said, "I was so happy," and it was a memorable meal. It was a very good stay, but the difficulty is that I also tried using the large public bath in the main building, but it was a little old. And the drain of the sink in the dressing room was quite clogged with hair. Since there are few people who use it in the corona, I may not care so much, but I felt that the place where only the large communal bath was not carefully considered was conspicuous because the others were careful. I hope it can be used again. I was able to spend a wonderful time. Thank you very much.

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Mr./Ms. S.T(40)

Total points

Stayed in

Room type

2019-03-08

Premium Twin Room with View Bath

チェックインも遅めで融通が利き、お部屋のお風呂も快適でとても良かったです。朝食は普通に満足です。静かで良かったです。また利用はせて頂きます。

The check-in was late and flexible, the bathroom of the room was comfortable and very good. Breakfast is satisfactory as usual. It was quiet and good. Also we will use it.

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Facility・services

Property

Karuizawa Marriott Hotel

Address

4339 Nagakura, Kitasakugun Karuizawamachi, Nagano [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/銀聯/UC

Number of guest rooms

142 room(s)

Restaurant

Information on changes in restaurant / lounge opening hours and delivery method:

Please note that the following changes will be made for the time being.

Breakfast: 7: 00-10: 00 (L.O.) set meal

Lounge: 11: 00 ~ 21: 00 (L.O.)

Dinner: 17: 30 ~ 20: 30 (L.O.) Course / A la carte

In-room dining: 7: 00 ~ 21: 00 (L.O.)

Grill & Dining G Weekdays 7: 30-22: 00 Sat / Sun / Holidays 7: 00-22: 00

<Opening hours> Dining area / Breakfast 7: 30-11: 00 (Saturday / Sunday / Holidays 7: 00-), Lunch 11: 30-14: 30 (LO14: 30), Dinner 17: 30-21: 00 (LO21: 00)

In addition to local and Shinshu meat and river fish carefully selected by the head chef, vegetables delivered from contract farms, aged meat of the topic is dynamically prepared and served at an open dining room with an open kitchen ..
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Bath

Business will resume from 15:00 on June 11th.

Large public bath/Open-air bath

<Business hours> 15:00-24:00

An open-air bath and a large public bath in the image of Shiraito Falls in Karuizawa. A hot spring bath surrounded by the refreshing air and overlooking the beautiful starry sky will heal the tiredness of your trip.
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Other facility information

Notice of hotel reopening due to cancellation of emergency declaration:

Thank you for using Karuizawa Marriott Hotel. We have decided to resume operations from May 30 (Saturday) following the cancellation of the emergency situation declaration due to the spread of new coronavirus infection on Thursday, May 14 in Nagano Prefecture.

At the time of reopening business, the hotel keeps the hygiene management thorough and avoids the hygiene management. Priority is given to efforts to ensure customer safety, such as health management of employees. We will aim to provide services.

*The fitness center will be closed for the time being.
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Information

<Customers who have already made a reservation>

Thank you for your reservation.

To prevent the spread of new coronavirus infection and to ensure the safety and security of all our customers, we ask for your cooperation in completing the "Advance Health Check Sheet" before arrival.

We appreciate your input at least 7 days before your visit.

Please download from the following.

https://mt-hr.com/healthcheck/kmh.html
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Notice

The plan includes consumption tax and service charge.
The charge does not include onsen tax(150JPY)
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

From TOKYO
Tokyo Station —> (Hokuriku Shinkansen) —> Karuizawa Station —> Shinano Railway —> Naka-Karuizawa Station (approx. 1hr 5min)
*Approx. 5min by taxi from Naka-Karuizawa Station
*Approx. 15min by taxi from Karuizawa Station

Please check the website for pickup services
https://www.karuizawa-marriott.com/access.html

4339 Nagakura, Kitasakugun Karuizawamachi, Nagano

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