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Hotel New Otani Osaka Hotel New Otani Osaka

City-centered Hotel Go To トラベル対象
  • Osaka > Tanimachi ・ Osaka Castle Park
Hotel New Otani Osaka / Osaka Osaka Castle・Kyobashi・Eastern part of the city 122

Countermeasures for COVID-19

  • Hand sanitizer provided
    Hand sanitizer provided
  • Disinfection
    Disinfection
  • Ventilation
    Ventilation
  • Ensure Social Distancing
    Ensure Social Distancing
  • Guidelines for employees
    Guidelines for employees
  • Guidelines for guests
    Guidelines for guests

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Overview

Next to Osaka Castle Park surrounded by trees and water is Hotel New Otani Osaka. The hotel is an urban resort beloved by patrons for 25 years since it opened.

Guests are treated to a superb view of the Osaka Castle Park that changes its appearance with the seasons. The luxurious light-filled atrium-style lobby welcomes those who have arrived at the hotel. Your comfortable stay begins there. 

Despite the hotel being situated in the center of the city, the guestrooms offer incredible tranquility. Castle-view and city-view guestrooms are available along with various suites and a special guestroom with Japanese artworks. Enjoy a variety of unique guest rooms.

Many restaurants are located inside the hotel. Choose from cuisines ranging from Japanese to western-style to Chinese and enjoy superb meals and refined service. Relaxation spaces and fitness clubs are also available. Guests interested in bringing out their personal beauty and pursuing a healthy lifestyle can choose to stay at the New Otani Osaka for the sole purpose of pampering themselves.

A gorgeous view of nature and Osaka castle will make you forget that you are at the center of a metropolis. The hospitality that caters to your every need, these are what constitutes a luxurious hotel stay New Otani Osaka provides to each guest.      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

Accommodations that represent their respective local regions and that are worth visiting despite the distance.

Overall Rating(44 reviews)

4.5/5

5

50%

4

45%

3

5%

2

-%

1

-%

 

Rooms4.4/5

Bath3.7/5

Breakfast4.4/5

Dinner4.3/5

Services4.4/5

Other Facilities4.2/5

Mr./Ms. H.A(53)

Total points

Stayed in

Room type

2020-10-10

Hotel's Choice Suite Room

久し振りにお世話になりました。 半年振りくらいの利用にも関わらず、ドアマンの方は直ぐわかって下さって声を掛けてくださいました。 帰りも、周辺がトライアスロンで通行止めなのを気にかけて下さって、毎回すばらしいドアマンと感心します。 こち... Read more 久し振りにお世話になりました。 半年振りくらいの利用にも関わらず、ドアマンの方は直ぐわかって下さって声を掛けてくださいました。 帰りも、周辺がトライアスロンで通行止めなのを気にかけて下さって、毎回すばらしいドアマンと感心します。 こちらのスタッフの皆さんは、外資ホテルとは違った、温かみのある接客をしてくださるので、毎回居心地がいいです。 今回GOto予約で初めて電子クーポンを利用しました。 やり方が解らず手間取って、次の方の会計を待たせてしまったり、お店の方を独占してしまったりがありました。 最終的に操作を大将に丸投げしてしまいました。 お忙しいお昼時にご迷惑おかけしました。 乾山の皆さん、ありがとうございました。

Thank you for your help after a long time. Despite using it for the first time in half a year, the doorman immediately understood and called out to me. On my way home, I am impressed with the wonderful doorman every time because he cares about the triathlon and the road closure. The staff here are different from foreign-owned hotels in that they provide warm customer service, so they are always comfortable. This time I used an electronic coupon for the first time with GOto reservation. I didn't know how to do it, and it took a lot of time to make the next person wait for the checkout, or the shop was monopolized. Eventually I threw the operation to the general. We apologize for the inconvenience during your busy lunch. Thank you to everyone at Kenzan.

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Mr./Ms. K.F(63)

Total points

Stayed in

Room type

2020-09-22

Superior Twin (Osaka-Castle-view)

大阪城が見える、景色の良い部屋を用意して頂き、大変満足いたしました。

We were very pleased to have a room with a view of Osaka Castle.

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Mr./Ms. H.Y(50)

Total points

Stayed in

Room type

2020-02-07

Superior Twin (Osaka-Castle-view)

大阪城を真正面に見れた部屋は大変良かったです。設備等の古さは否めませんが、それを上回る景色でした。大阪城を見ながらルームサービスでの朝食は良かったです。接客も流石、ニューオオタニでした。

The room that saw Osaka Castle right in front was very good. The age of the facilities cannot be denied, but the scenery exceeded it. Breakfast by room service was good while looking at Osaka Castle. The customer service was definitely New Otani.

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Facility・services

Property

Hotel New Otani Osaka

Address

1-4-1 Shiromi, Chuo-ku, Osaka-shi, Osaka [View map]

check-in / check-out time

14:00 / 12:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS/銀聯/SAISON/UFJ/UC/DC

Number of guest rooms

525 room(s)

Restaurant

 ◆Sky Lounge "Four Seasons"(18th floor)
Enjoy a cocktail or your other favorite drink while you look out on the lights of the city and Osaka Castle.

◆All Dining "SATSUKI"(1st floor)[Weekdays 7:00am〜10:00am / Saturday・Sunday・Holidays 7:00am〜11:00am]
Enjoy a "SUPER BREAKFAST" to start your day right. There is homemade bread and omelets made before you eyes. There is fun in selecting from our buffet of over 100 items.※Breakfast Buffet Adults  ¥3,300 / Children ¥1,800 (Taxes・Service Charges are separate)
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Bath

Please contact the hotels/ryokans directly for more details.
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Other facility information

Our indoor pool, outdoor pool (summer only), athletic gym, sauna, bathing area, beauty salon, and massage room are available for you to use. These are only open to members and overnight guests so you can worry less about crowds.
When the weather is dreary or you need to refresh before your meal please let us know. (Most facilities are 3500 yen *Tax is separate)

Information for outdoor pool "Jo-POOL" (Day pool):

Operating period: Saturday, July 13, 2019-Sunday, September 8
Opening hours: 9:00 to 17:30 (final entry 16:30)
*Please see the hotel website for details such as rates.
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Information

<Gold Key Service guidance>

For those who stay in the suite rooms or the executive floor the following
 services are available.
Welcome Drink Service(8:30am~8:30pm)
Morning Coffee Service(6:00am~8:00am)
1 Drink Service in Sky Lounge(~7:00pm)

Free entrance into fitness lounge in early morning
  *Only the person him/herself and the guests who stay in the same room may use it.
  *Early morning hours are from 7:00am~10:00am only.
  *Only for those over the age of 18.
  *Excluded from time above, the entry fee is 50%OFF.
Shoe-shine service(24 hours)
Quick Laundry service(Normal price)
※We accept laundry till 3:00pm and will deliver by 7:00pm
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Notice

・On January 1st, 2017 a Osaka lodging tax was added.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

[Customers traveling by train]
JR Osaka Loop Line: Get off at Osaka Castle Park Station, about 3 minutes on foot
Osaka Metro Nagahori Tsurumi Ryokuchi Line: Get off at Osaka Business Park Station, about 3 minutes on foot
Each line, get off at Kyobashi Station: about 8 minutes on foot

1-4-1 Shiromi, Chuo-ku, Osaka-shi, Osaka

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