Countermeasures for COVID-19
Hand sanitizer provided
Ensure Social Distancing
Guidelines for employees
Guidelines for guests
Countermeasures for COVID-19
- Hand sanitizer provided
- Hand sanitizers are available in public areas
- High contact points (door handles, remote controls, tables, etc) in guest rooms are sanitized during room cleaning.
- High contact areas in publice spaces (elevator buttons, handrails, etc) are disinfected and maintained frequently.
- Guest rooms are ventilated before and after each guest use.
- Public areas are ventilated frequently.
- Ensure Social Distancing
- Social distancing is ensured by installing physical barriers, such as clear plastic sneeze guards.
- Social distancing is ensured by changing restaurant layout or installing partition.
- Guidelines for employees
- Our staff conduct hand washing, gargling, and face mask application.
- Our staff undergoes daily health check.
- Guidelines for guests
- Wearing a face mask, hand washing, and gargling is required.
Notice from the hotel
■About hygiene measures at Hilton Tokyo Hilton's new hygiene standard "Hilton Clean Stay," with RB, a manufacturer of cleaning and disinfecting products such as Lysol and Dettol, and Mayo Clinic, one of the leading medical institutions in the United States. In partnership, we will take steps to ensure that our customers enjoy a cleaner and safer stay than ever. <Thorough Hilton Clean Stay from check-in to check-out> Online: You can find out more about Hilton hygiene measures on the Hilton Clean Stay dedicated page "https://www.hilton.com/en/corporate/cleanstay/" on our website, even before you travel. You can check. We will also notify you on the Hilton Group hotels website if we have implemented new cleaning procedures. Lobby: Customers who wish to check-in and enter without contacting people (contactless) can check-in, select a room, and use a digital key* via the "Hilton Honors" application that can be enrolled for free. You can enter the room and check out using your own mobile device. This option is available to guests booked directly with the Hilton Honors app or Hilton.com at more than 4,700 Hilton Group hotels worldwide. Customers who wish to check-in as usual will be asked to secure their social distance, and we will also show you how to perform check-in and check-out procedures safely. * Digital keys are available at some hotels in Japan, but you must check in at the front desk in advance. Guest Room: When you enter the guest room, the "Clean Stay Guest Room" sticker will be attached to the door. This proves that the rooms have been thoroughly cleaned and disinfected. Thoroughly sanitize areas in your room where people are most often exposed, such as light switches, door handles, TV remote controls, and temperature controllers. Housekeeping service: The rooms are thoroughly cleaned and disinfected with each new guest. Housekeeping service during your stay will be provided upon request to accommodate guests who do not want staff to enter. Upon request, amenities such as linens and toiletries will be delivered in front of the guest room door in hygienic individual packaging. Public space: Increase the frequency of cleaning public spaces in the hotel. For example, the fitness center may be cleaned multiple times a day and may be closed during cleaning. Training equipment will be properly adjusted and positioned to maintain a social distance. In addition, we may limit the number of customers that can be used at one time. The pool and pool area will be cleaned frequently throughout the day and steps will be taken to maintain a social distance. We will install a disinfection station equipped with a disinfectant gel and a disinfectant sheet in the main entrance and areas with many people coming and going. Food & Beverage: The hotel's restaurant will maintain proper social distance with the spacing between tables and chairs, as well as biodegradable disposable cutlery and dishes upon request. At breakfast, we offer a variety of options, from individually wrapped snacks that you can easily take out, to small meals that you can bring to your seat, from a la carte dishes to the services of staff. When you use room service, we will deliver the ordered food in a disposable container outside the guest room door so that there is no contact between the customer and the team member. Each of the initiatives included in the "Hilton Clean Stay" begins the moment the customer steps into the hotel. And everywhere during your stay, you'll stay safe and healthy for you and your team members, without compromising the hospitality that Hilton offers. As part of the hotel's new hygiene and sanitization standards, Hilton has introduced training to make all team members aware of the importance of taking steps to protect themselves and others' health at work. During your stay, team members wearing protective equipment will greet you and provide you with the best hospitality while maintaining your social distance.
Only an hour from the city, Hilton Odawara Resort & Spa is a resort that overlooks Sagami Bay. Against the backdrop of the Hakone mountains, this castle town is 35 minutes by Shinkansen from Tokyo and 1 hour by car from Yokohama. Each room comes with a magnificent ocean view. Guests can stay with their pets in the Japanese and Western-style rooms. We also offer a variety of leisure facilities such as a miniature golf course, tennis courts, table tennis, badminton, a fitness room, a bowling alley and much more. Make some special memories with your friends and family. Equipped with 10 types of indoor and outdoor pools, saunas, steam rooms, and a lap pool, this recreational facility lets you relax and enjoy the natural beauty. Don't miss having a meal at Brasserie Flora. You can enjoy a seasonal lunch, fresh fish rice bowls, and dinner from our live kitchen all delivered in buffet style. Japanese and Western-style courses are also available. Paper lanterns, black pine, plums, wooden mosaic, etc, are included in the details of the hotel's design. Why not let your hair down and surrender yourself to the superb view?
- Rooms (-)
- Plan (-)
Accommodations that represent their respective local regions and that are worth visiting despite the distance.
Overall Rating(71 reviews)
Hilton Odawara Resort & Spa
Nebukawa 583-1, Odawara-shi, Kanagawa Prefecture [View map]
check-in / check-out time
15:00 / 12:00
CI/CO time may be different depending on plan.
Number of guest rooms
Dining on local seafood At Brasserie Flora you can enjoy a fresh fish rice bowl created with your desired amount of fresh fish which is the most popular breakfast buffet. A dessert buffet, appetizers, Western-style cuisine, Japanese-style cuisine, grilled dishes, and more included in the seasonal-lunch buffet. Japanese and Western-style dinner courses are also available. The Lobby Lounge overlooks the garden and has large windows that allow a spectacular view while you enjoy your sweets, a drink, or a la carte items. Brasserie Flora Black pine and wooden mosaics make up the design of this contemporary yet Japanese-style all-day dining restaurant. We offer Japanese and Western-style courses for dinner as well as a seasonally themed lunch buffet. The Lobby Lounge A bar lounge that overlooks the garden. During the day enjoy our garden seats and picnic box, the a la carte menu or our cake selection, Japanese tea, Black tea, and Coffee. In the evening enjoy the a la carte menu, drinks with your tapas, and our special dinners and a la carte grills. The seasonally themed dessert buffets are available on weekends.Read moreClose
Natural hot spring public bath It has an open-air bath with a great view, indoor bath, water bath, and sauna. Spring quality: Sodium-chloride strong salt spring Indications: neuralgia, muscle pain, joint pain, coldness, fatigue recovery, health promotion, etc. Business Hours Guests 6:00-24:00 (Last entry: 23:30)Read moreClose
Other facility information
Bade Zone Equipped with 10 types of indoor and outdoor pools, saunas, steam rooms and a 25m lap pool, this recreational facility also offers a view of the sea while you relax. Spa and hot spring Enjoy your resort stay with a facial or body services at our large public spa. Let the warm stones of the sauna wash away your sweat. Other amenities In the vast site, there is a multipurpose open space (1,800㎡), golf range & putting golf (18 holes, natural grass), tennis courts, (2 indoor / 4 outdoor), a driving range (8 booths), table tennis, badminton, a fitness room, a bowling alley (10 lanes), karaoke (5 rooms), kids room, game corner, pottery workshop, walking paths (3 courses, total length 1.5 km) and much more.Read moreClose
For a safe trip We will check your health condition at the time of check-in when visiting the facility and at the restaurant when you enter the store. We appreciate your understanding and cooperation. We will thoroughly manage hygiene and operate with the safety of our customers and employees first. Also, the contents may be changed again by the request of the government/administration, and we apologize for the inconvenience. Thank you for your understanding and cooperation. Notice of change in facility hours Business hours have been changed at some facilities/services. Shorten business hours Brasserie roller Breakfast 7:30-9:30 Please let us know when you arrive. Lunch 11:30-14:30 (last order 14:00) Please contact us in advance if you wish. Dinner 17:30~20:00 (Last order 19:30) Reservation required until 15:00 the day before / Provided as a set menu Room service 9:00~20:00 (Last order 19:30) Reservation required until 15:00 the day before temporary closed The Lobby Lounge, Spa Quiet ~SEINA~, Bedrock Bath, Healing, Amusement Facility, Kids Room, Hilton Shop, Ocean Lounge Shuttle bus suspension Flight services to/from Odawara Station will be suspended for the time being. In addition, the service between the hotel and the JR Tokaido Line/Nebukawa Station requires reservations, so please make a reservation/inquiry in advance.Read moreClose
* A bath tax will be added to the room rate. (12 years old and over, 150 yen per person) * Resort management fees will be added to the displayed fees as maintenance fees for leisure pool facilities, large hot spring baths, etc. 1,100 yen per person per night (elementary school and above)Read moreClose
- Bath tax
- Children allowed
- Room service
- Transportation service
- Parking area
- Hot spring
- Fresh hot spring
- Room with outdoor spa
- Public spa
- Private spa
- Indoor pool
- Outdoor pool
- Esthe/Spa facility
- Fitness facility
- Barrier free
- 5 min walk from station
- Pets allowed
- Breakfast in room
- Dinner in room
- Open air bath
- Night view
- Ocean view
The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.
Access by public transportation.
Get off at Nebukawa Station on the JR Tokaido Main Line (with shuttle bus) From Tokyo Other than car / Get off at JR Nebukawa Station about 5 minutes by shuttle bus 20 minutes by shuttle bus from JR Odawara Station From Nagoya Other than car / Transfer to JR Shinkansen Atami station, Tokaido line Nebukawa station, shuttle bus about 5 minutes (About free shuttle bus) Departure and arrival at Odawara Station is only possible from Monday to Friday (excluding public holidays and specific periods). Departures and departures from Nebukawa Station run daily. The shuttle bus is not reserved. *Shuttle bus suspension notice The service between the hotel and Odawara station will be suspended for the time being. In addition, the service between the hotel and JR Tokaido Line / Nebukawa Station is a reservation system, so please make a reservation/contact us in advance. Contact information 0465-29-1000 *Please note that it may be difficult to connect the phone. Thank you for your cooperation.
Nebukawa 583-1, Odawara-shi, Kanagawa Prefecture
SCAPES THE SUITE
The Yokohama Bay Hotel ...
Hakone Gora Byakudan
The Prince Hakone Ashinoko
Yokohama Grand Intercon...
Contact the Relux concierge
Relux concierges will help you with anything you need.Feel free to contact us.
In response to the outbreak of Novel Coronavirus(COVID-19), business hours of our customer suppourt will be changed as below.
In addition, Relux online concierge service will be closed temporarily.
We deeply apologize for the inconvenience this may cause, and thank you for your understanding.